Governors’ review of services – Television Overview BBC Television is facing sharply increased competition as the number of digital channels grows rapidly.Audiences to BBC One and BBC Two have fallen and the rising numbers watching the digital channels BBC Three and BBC Four have not yet made up the losses.Younger viewers have been lost in disproportionately large numbers – when they switch from analogue to digital they show an increased tendency also to switch away from television.We are reassured by the Director-General’s clear focus on winning back younger audiences as a priority for the coming period. Creatively speaking, BBC One has had an outstanding year. BBC Two is continuing to refine its schedule in order to increase its appeal and reach while staying true to its remit. BBC Three’s audience is continuing to grow strongly – the challenge is to broaden reach by appealing to young audiences. BBC Four has had a very good year and its audiences rate it very highly indeed. In children’s television, The CBBC Channel is in strong creative health and has continued to increase its audience. CBeebies recorded a reduction in reach, a reflection of both the pressing need for creative renewal of the channel and of the increasing competition for its audience. BBC Television now draws its material from a wide range of sources inside and outside the BBC. BBC Cymru Wales has made a particularly strong contribution to the BBC’s drama output this year. 24 BBC Annual Report and Accounts 2005/2006 20 million people watched at least 15 minutes of Planet Earth (BBC One, March–April 2006) Remit BBC One aims to be the UK’s most valued television channel, with the broadest range of quality programmes of any UK mainstream network.The channel is committed to widening the appeal of all genres by making a range of subjects accessible to a broad audience. BBC One is committed to covering national and international sports events and issues, showcasing landmark programmes and exploring new ways of presenting specialist subjects. The continuing modernisation of BBC One, the Corporation’s flagship television service, remains a key priority for the BBC. During the year under review the channel has had some outstanding creative successes. However, these have not prevented a further erosion of overall audience reach. In all homes, BBC One’s average 15-minute weekly reach to viewers aged 4+ fell by 2.2 percentage points, or nearly one million people. Average reach in 2005/2006 was 79.7% or 44.5 million people (81.9%/45.4 million in 2004/2005)1. These figures do need to be seen in context. In an increasingly competitive environment BBC One continues to reach more viewers than any other television channel in both analogue and multichannel homes. In multichannel homes, where the choice of viewing is by definition far wider, BBC One is still watched by more than three out of four viewers.The rapid spread of digital, and the inevitable audience fragmentation that accompanies it, means that some degree of erosion of reach may be inevitable over time, and the growth in Bleak House Showing high quality classic drama: cast-members from Bleak House – BBC One made a big impact by running this Dickens serialisation as a soap, an approach in tune with the original publication of the novel reach of the BBC’s own digital channels is going some way to replace (though not yet wholly) BBC One’s lost viewers. Nevertheless, given the size of the channel’s budget and its importance in building licence fee payers’ overall satisfaction with the BBC, there is no room for complacency.There is a particular problem with younger viewers who show an increased tendency to move away from television when they switch from analogue to digital.We note management’s commitment in the Statements of Programme Policy to tackle declining reach with popular drama and family entertainment that brings in a younger audience.This will mean continuing to take creative risks, and maintaining strong resolve when they do not succeed. For example, BBC One was ultimately unsuccessful in its attempt to establish Davina McCall in an unfamiliar setting, but the attempt was worth making. The creative successes have come from a broad range of genres including drama, entertainment and factual. In drama, three titles – all very different in kind – stand out: Bleak House, Doctor Who and Life on Mars. They have helped BBC One maintain its clear lead among all UK channels as the “channel best for drama” in the BBC’s audience research. Bleak House had everything that audiences expect from a BBC classic costume drama: fine acting (and imaginative casting), strong writing, intelligent direction and the highest production values.What made it different was the decision to run it as a soap, with half-hour episodes stripped across the week and an omnibus edition at weekends. This was an inspired idea that went with the grain of the original publication of Dickens’ novel in instalments, each one ending with a cliffhanger, and it helped to draw in large and appreciative audiences. Strictly Come Dancing Making strong family entertainment: cricketer Darren Gough, winner of the 2005 Strictly Come Dancing, with partner Lilia Kopylova.The series format has won international success as a British television export Programmes such as this define the notion of quality on the BBC. Doctor Who has continued to delight early evening family audiences on Saturdays – a reinvention of real wit and flair. The potentially problematic departure of Christopher Eccleston from the title role was seized as an opportunity and David Tennant was in place in time to provide a successful Christmas special before starting a new series in 2006/2007. Dr Who’s television output is extended by a rich website and there have been imaginative experiments with interactive elements – the Christmas special was supported by a specially written interactive adventure accessed via the red button.The audience for this approached half a million. In our consultations with viewers and listeners, they often cite programmes such as Dr Who as good BBC family entertainment. Strictly Come Dancing, which had another successful series, is another programme that draws similar unprompted praise from audiences. Life on Mars also used the idea of time travel – this time to reinvent one of the staple television genres, the detective series. It brilliantly played 21st-century sensibilities against 1970s realities (including 1970s fashions) through the plot device of sending a modern-day detective back in time. Its grip on the public consciousness was evidenced by the number of newspaper opinion pieces that used the series title as a jumping-off point for nostalgic articles comparing past and present ways of doing things. One of the great strengths of BBC One is its range – not just drama and entertainment, but religion, factual, documentary, news and current affairs, children’s, sport and more – and the fact that it can demonstrate quality right across the range, not just in a handful BBC Annual Report and Accounts 2005/2006 25 Governors’ review of services – Television of genres. Memorable factual output included Planet Earth, narrated by David Attenborough, which exploited new technologies in film-making to bring rarely seen facets of nature into astonishing close- up. Cameraman Mark Smith’s sequence of a snow leopard hunting a mountain goat high in the Himalayas – the culmination of a year’s quest – was an extraordinary achievement. David Attenborough’s great gifts as an ambassador for and interpreter of the natural world were also on display in his BBC One series on the world of insects, Life in the Undergrowth. There were a number of major set-piece events during the year.The 60th anniversaries of VE Day and VJ Day were well marked with a mixture of outside broadcasts of the major public events and output exploring the historical context. The ability of the BBC to mount big outside broadcasts at short notice and cope with complex logistical problems was demonstrated over 48 hours in April with exemplary coverage of the funeral of Pope John Paul II in Rome, followed the next day by equally memorable coverage of the wedding of Prince Charles and Camilla Parker Bowles in Windsor. Later in the year, Live8, the Hyde Park concert highlighting poverty in Africa in the week of the G8 summit, was organised at extremely short notice and the BBC’s coverage was all the more notable for that. Africa was also the theme of the BBC’s Africa Lives season.This celebration and exploration of African life and culture spread across all BBC channels and platforms but was led by BBC One. It included output from many different genres, including The Girl in the Café,a romantic comedy written by Richard Curtis; Geldof in Africa, a personal journey by Bob Geldof, and a story line in Holby City that sent two characters to Ghana. Live8 Showcasing big events: the Live8 concert in Hyde Park, mounted at short notice, was a big – but not insurmountable – test for the BBC Although the output was of variable quality, overall this was a public service enterprise of admirable ambition, and of a scale and scope that only the BBC could have delivered. By chance, Live8 coincided with the Africa season and raised some impartiality issues as a result – our report on page 18 shows how they were managed. Notable popular arts coverage included A Picture of Britain, a celebration of the British landscape as seen through the eyes of artists, writers and composers.This series, a collaboration with Tate Britain, was presented by David Dimbleby, who demonstrated that his distinctive approach works well on material far removed from his usual fare of politics and current affairs. He brought a fresh audience to arts programming on BBC One. Just as memorable, The Queen, by Rolf brought BBC cameras into Buckingham Palace to observe Rolf Harris painting an 80th birthday portrait of the Queen – one of the more remarkable combinations of access, cast and occasion to feature anywhere on British television during the year. Little Britain returned to BBC One for another successful series. However, although the channel has maintained its position among all its UK competitors as the “channel best for comedy” in BBC audience research, there is a pressing need to deliver other new comedies that work for mainstream audiences and meet audience expectations from BBC One in this key programme genre.The Director- General has made BBC One comedy a high priority for additional investment and a number of new pilots are in the pipeline. EastEnders continues to be an important part of the BBC One schedule and an important driver of perceptions of the channel as a whole. Last year we noted Planet Earth Bringing natural history into sharp focus: David Attenborough’s latest series, Planet Earth, brought a close-up view of nature, including unique pictures of a Himalayan snow leopard, rarely seen and never before pictured like this some question marks over its performance. This year it seems to have stabilised. This was reflected in the steadying of scores for BBC One when audiences were asked which was the best channel for soaps – these scores had declined sharply in 2004/2005 – and by the awards won, including a Bafta. However, ITV maintains a very large lead in this area, reflecting in part its much larger output of soaps. Viewers expressed strong and unprompted appreciation of a special EastEnders episode marking Armistice Day. In a relatively quiet year for sport on BBC One, coverage of the Six Nations Rugby and the Commonwealth Games demonstrated once again that major sporting events remain hugely popular. The issue of repeats is one that audiences often raise in our consultations and we are encouraged by BBC One’s continuing progress in reducing repeats in peak time. For more on this, see our report on pages 15 to 16. 1The population aged 4+ rose by 400,000 between 2004/2005 and 2005/2006 26 BBC Annual Report and Accounts 2005/2006 Springwatch Tracking the changing seasons: Bill Oddie and Kate Humble involved the audience in recording the coming of spring – many thousands helped build a detailed picture of the season unfolding across the UK Remit BBC Two sets out to be a mixed-genre channel combining serious factual and specialist subjects with inventive comedy and distinctive drama to bring challenging, intelligent television to a wide audience. In 2003 we approved a new strategy for BBC Two which aimed to underline its distinctive public service role as a channel offering a more challenging mix of output than BBC One and, in particular, with a strong and distinctive factual core. This was achieved by shifting funding away from entertainment, reducing the volume of lifestyle programmes and increasing the amount of arts and current affairs in peak time. The repositioning was achieved but at some cost in terms of audience numbers, exacerbated by increasing competition for viewers from the growing number of digital channels. Audience reach has continued to fall, although the rate of decline has slowed and this may be a sign that audiences are stabilising, although there are problems reaching younger and ethnic minority audiences. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in all homes was 59.1% or 33 million people (61.4%/34 million in 2004/2005)2. However, these figures are averages. Reach is higher in analogue-only homes, but very significantly lower in satellite homes.This suggests that BBC Two faces further threats to its audience position as the UK moves towards analogue switch-off. In last year’s Annual Report we noted that the new channel controller was reviewing The Catherine Tate Show Investing in distinctive comedy: Catherine Tate’s sketch show, which had its second season in 2005 – part of the BBC’s response to audience pressure to develop fresh UK comic talent the implementation of the strategy with a view to broadening its appeal.The results were presented to us in July 2005. The key challenge identified was connecting with digital audiences and anticipating the expansion of on-demand technologies. While audience appreciation was high, and there had been innovation in music, arts and religion as well as growth in current affairs at 9pm, the amount of original drama and comedy had declined.To counter this, further investment was planned in these two genres, alongside further innovation in factual programmes. At the same time, trials began to explore the potential benefits of on-demand by making programmes available on broadband via the redesigned website.This should increase reach as audiences will be able to watch outside the scheduled slot. We endorsed these proposals for the further evolution of the channel and will continue to monitor progress. In the year under review, BBC Two carried a broad range of outstanding output.This included Elusive Peace: Israel and the Arabs, a three-part series exploring the last eight years of the Middle East peace process through interviews with key protagonists. Coast, the result of a collaborative partnership across the BBC, was an ambitious series exploring the maritime history and geography of the UK coastline. Strong comedy included Extras, Ricky Gervais’ latest excursion into the comedy of self-delusion, and Catherine Tate consolidated her reputation with a new series of The Catherine Tate Show which pushed more of her catch-phrases into general usage.William Golding’s epic trilogy of novels To the Ends of the Earth was adapted into a memorable classic drama. Martin Scorsese’s illuminating documentary on Bob Dylan, Arena: No Direction Home, created enormous interest. Holocaust – 6 million average audience to the final episode of The Apprentice (BBC Two, February–May 2006) A Music Memorial Film from Auschwitz was a moving tribute to the Jewish musicians who died in the death camps.The Winter Olympics were the highlight of sport on the channel during the year. Springwatch, presented by Bill Oddie, drew large audiences with its fresh approach to natural history for family audiences. It successfully encouraged viewers to contribute their own observations of nature through its national survey of springtime phenomena. The Monastery drew large and appreciative audiences as it followed five laymen spending 40 days and nights in a Benedictine monastery trying to discover if the monastic disciplines had something to offer them. This was a surprising, thoughtful and tactful use of reality television techniques to explore serious spiritual themes. Top Gear, a longstanding cornerstone of the schedule, brought wit, verve and imaginative production styles to its coverage of cars and everything to do with them. The Apprentice and Dragon’s Den returned for successful second series, inventively opening up the world of business and entrepreneurship to new audiences. The Apprentice has been one of the successes of the broadband trial on bbc.co.uk/bbctwo, where entire programmes have been made available for downloading – initial public demand has indicated the potential appeal of non linear programming. 2The population aged 4+ rose by 400,000 between 2004/2005 and 2005/2006 BBC Annual Report and Accounts 2005/2006 27 Governors’ review of services – Television Remit BBC Three is dedicated to innovative British content and talent aimed primarily at younger audiences.The channel is committed to a mixed schedule of news, current affairs, music, arts, factual knowledge-building content and coverage of international issues, as well as to high- quality, distinctive new drama, comedy and entertainment. Audiences to BBC Three are continuing to grow. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in multichannel homes was 16.1% or 6.8 million people (14.8%/5.6 million in 2004/2005)3. At its launch in 2003, BBC Three was given an extremely demanding remit – the conditions for approval laid upon it by the Secretary of State were much more detailed than for the other BBC digital television channels. In general terms it has done well and has maintained its commitment to UK-produced content and its remit for innovation and risk-taking. However, it was clear that some parts of the schedule were not delivering value for money, in particular the 7 O’Clock News. As we noted in last year’s Annual Report, we asked management to consider the future role of news on BBC Three and their conclusions were presented to us in June 2005. The main recommendation was to drop the 7pm news and close its website. Although admirably innovative, the bulletin had not succeeded in generating a substantial audience nor had its associated interactive news services.This has not been the case with the channel’s other hourly Funland Commissioning innovative drama: Ian Pulestone- Davies and Frances Barber in the dark comic thriller Funland – part of BBC Three’s commitment to bring its audiences distinctive new drama news offering, 60 Seconds, which has proved a successful format for delivering news to the younger adult audiences targeted by the channel. Experiments with changing the transmission time of the longer bulletin and altering its format and presentation were not successful in significantly increasing its impact. A second recommendation from management was to alter the channel’s remit.The original wording committed the channel to a number of specific factual sub-genres including education, science, religion and ethics, and business. In practice, the channel management discovered that this large number of narrow commitments was a hindrance rather than a help in delivering high-quality factual content to its audiences. Some of BBC Three’s most successful factual output did not fit easily into the specified sub-genres. For example, it was unclear whether Little Angels (on parenting skills) or Body Hits (on health issues) should be classified as education or science. In management’s view, it would be more productive to consolidate its commitments into a single ‘knowledgebuilding’ category and to increase its hours commitments in this area. We endorsed both recommendations. With the agreement of the Secretary of State the wording of the remit was changed (the new wording is at the head of this review). The channel’s commitment to factual knowledge-building output has produced some notable successes in the year under review on the general theme of self- improvement.They include Honey We’re Killing the Kids (on parents’ role in their children’s unhealthy eating habits, with a linked exhibition at the Science Museum); Spendaholics (on personal debt); and Dog Borstal (on training pets). Naked City Reporting cutting-edge art: 1,700 volunteers assembled naked on the Quayside at Gateshead to be photographed by the US artist Spencer Tunick – a collaboration between BBC Three and the Baltic Centre for Contemporary Art BBC Three has continued to perform strongly with home-grown comedy. Two Pints of Lager and a Packet of Crisps, Tittybangbang, Man Stroke Woman, Ideal and a further series of the channel’s established hit Little Britain are good examples of the channel’s vigour in tackling this difficult and risky genre. Strong drama included the dark comedy Funland. The Flashmob – the Opera format was successfully repeated, this time in Sheffield with a version of the Faust story performed in front of the shoppers in the Meadowhall shopping centre. Naked City,a collaboration with the Baltic Centre for Contemporary Art on Tyneside,recorded the artist Spencer Tunick’s project to assemble 1,700 naked volunteers on the Quayside and photograph them. BBC Three has done innovative work to extend its output beyond broadcast, for example by premiering the new series of its comedy The Mighty Boosh on broadband via bbc.co.uk. The channel’s overall success is to be applauded. However, there are areas for concern.The channel has a specific remit to appeal to younger audiences but the average age of its audience is towards the older end of the target age-range. Management are looking to refocus on younger audiences, and a re-emphasis on risk-taking, distinctive and high quality origination may hold the key here.The channel cannot afford any long-term decline in audience perceptions of its originality. 3The number of individuals in multichannel homes grew by 5 million to 42.5 million between 2004/2005 and 2005/2006 28 BBC Annual Report and Accounts 2005/2006 The Jitterbug Years Tracing history through music: BBC Four used contemporary hits and archive footage to bring alive the story of post-war Britain – part of the channel’s Lost Decade season examining British culture from 1945–1955 Remit BBC Four aims to serve audiences in search of even greater depth and range in their viewing.With an ambition to be British television’s most intellectually and culturally enriching channel, BBC Four sets out to balance a distinctive mix of documentary, performance, music, film and topical features to offer a satisfying alternative to more mainstream programming. Audiences to BBC Four continue to rise. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in multichannel homes was 6.1% or 2.6 million people (4.8%/1.8 million in 2004/2005)4. BBC Four has continued steadily to build its reputation for unashamedly literate, intelligent and challenging output. BBC audience research suggests that BBC Four viewers rate the channel ahead of all its UK competitors, terrestrial as well as digital, for the high quality of its programmes. The channel has made an impact by developing one-off dramas on contemporary themes and personalities. Fantabulosa was a memorably bleak portrait of the comedian Kenneth Williams based on his diaries, and The Chatterly Affair an engagingly oblique dramatisation of the 1963 trial for obscenity of D H Lawrence’s novel. The Quatermass Experiment was the first live drama on BBC television for many years. A View from a Hill brought a satisfying chill to Christmas with a fine adaptation of M R James’ classic ghost story. Fantabulosa Drama to make you think: Michael Sheen as Kenneth Williams in Fantabulosa, a compelling portrait revealing the brilliant comedian’s darker side Documentaries are a particularly strong feature of the channel.The Storyville strand (shared with BBC Two) has drawn justified praise for its eclectic commissioning. Outside the Storyville strand, memorable documentary has included Monsoon Railway, an evocative portrait of the Assam and Bengal railway and some of the lives it touches. BBC Four is the home of international film on the BBC.The channel showed all three parts of Heimat (Edgar Reitz’s monumental chronicle of modern German history) and has continued its commitment to the World Cinema Awards.This sits alongside support of the Grierson Awards for documentary and the Samuel Johnson Award for nonfiction as part of the channel’s wider engagement with these genres. Innovative comedy is one of the ways the channel seeks to broaden its appeal while staying true to its remit, and the second series of the sharp political satire The Thick of It demonstrated what can be achieved here.The channel also seeks to increase its impact with seasons of linked output. The Lost Decade was an eye-opening series of documentaries examining different aspects of life in Britain between 1945 and 1955; the subjects covered included sex, censorship, food, politics, sport, leisure and culture.The Bob Dylan season built imaginatively on the momentum created by the Scorsese documentary on BBC Two with a collection of new and archive films. Folk Britannia celebrated the traditional music of the UK through a linked series of documentaries, archive programming and live performances. 4The number of individuals in multichannel homes grew by 5 million to 42.5 million between 2004/2005 and 2005/2006 127 hours of new educational programming broadcast on BBC Three in 2005/2006 BBC Annual Report and Accounts 2005/2006 29 Governors’ review of services –Television Remit The CBBC Channel aims to offer a distinctive mixed schedule for children from 6 to 12 years old, encouraging them to find out more about existing interests or inspiring them to develop new ones, and helping them to understand and embrace the world around them.The channel puts an emphasis on encouraging participation. Audiences to The CBBC Channel have continued to rise. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in multichannel homes was 6.0% or 2.6 million people (5.6%/2.1 million in 2004/2005)5. The distinctiveness of the channel remains its high quality, its range (including news, education and drama), its low level of repeats, its freedom from adverts and its high proportion of quality UK-originated material throughout the day. During the year more quality content, particularly drama, received its premiere on The CBBC Channel – and CBeebies – rather than BBC One or Two. The channel’s presentation style is lively and energetic and it works hard to stay in tune with its demanding audiences. In last year’s report we noted the reservations raised by Professor Patrick Barwise in his independent review of the channel commissioned by the Department for Culture, Media and Sport (DCMS) about the tone of voice of The CBBC Channel, and we asked management to respond Jonny’s Hotshots Encouraging sports participation: England international Jonny Wilkinson shares the secrets of rugby with CBBC viewers formally to us.Their report was presented to us in July 2005. Management identified some specific problems with inexperienced presenters (although making the point that the channel is required to develop new on-air talent) and accepted that occasionally boundaries of taste had been crossed in the Saturday morning show Dick and Dom in da Bungalow. However, they assured us that proper controls were in place, including induction training, editorial guidelines and programme review forums. We endorsed their approach to tone and presentation style and supported the overall performance of the channel, which has been a very successful addition to the BBC portfolio and prompts very positive feedback from parents. The CBBC Channel’s philosophy is “learning through fun”. An element of learning and life skills development pervades a large part of its output including drama and factual. Blue Peter, Newsround and Short Change demonstrate that there is a serious thread to the channel. Short Change deals with consumer issues and equips children to make informed choices. Newsround now has an investigative strand, examining problems such as underage drinking in the UK. The Newsround Press Pack website was launched, enabling children to learn the basics of journalism and see their work published, and the site has proved extremely popular.The channel also launched Sportsround, a weekly sports show that encourages children to take part in sport. In Jonny’s Hotshots, the England international Jonny Wilkinson gave rugby masterclasses to a group of children. The schedule also includes Class TV,a four-hour block of schools programmes transmitted every weekday during term time.These programmes are designed 56% of children in Great Britain aged 7–15 accessed bbc.co.uk/CBBC in December 2005 primarily for use in the classroom and are focused on the school curriculum. The launch of new digital channels aimed at sections of CBBC’s heartland audience means that the channel may have to work hard to maintain its reach in the coming period. However, on the evidence of the last year it is well placed to meet the challenge, and management have embarked on a programme of refreshing the channel, including ending some long-running and successful titles. 5The number of individuals in multichannel homes grew by 5 million to 42.5 million between 2004/2005 and 2005/2006 30 BBC Annual Report and Accounts 2005/2006BBCAnnual Report and Accounts 2005/2006 Charlie and Lola Learning about life: Lauren Child’s award-winning children’s books about family relationships, brought to CBeebies in a new UK animation Remit CBeebies aims to offer a mix of new and landmark, high-quality, UK-produced programmes to educate and entertain the BBC’s youngest audience.The service provides a range of programming designed to encourage learning through play for children aged five and under, in a consistently safe environment. Reach to CBeebies fell slightly during the year, although because the number of homes where the channel can be received is rising, the number of people watching the channel rose6. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in multichannel homes was 8.8% or 3.7 million people (9.0%/3.4 million people in 2004/2005). As many viewers are aged under four these figures underestimate the true size of the audience. The channel’s philosophy is “learning through play” and almost all the programming is linked to the Government’s Foundation Stage Curriculum. New programming this year included Lazytown, encouraging health and fitness, and Charlie and Lola, a new UK animation looking at family relationships through children’s eyes – a production of great charm and freshness. Muffin the Mule was revived, giving its viewers insight into the value of friends and teamwork. Strong returning series included Boogie Beebies (dance and sing-along); The Roly Mo Show (drama and storytelling); and Tweenies (community and social skills). CBeebies’ interactive service is the second most-used BBC interactive service after Weekly reach of BBC Television services 2005/2006 (% individuals) 2006 2005 2005/ 2004/ 85.3 86.6 BBC Two BBC One BBC Television 59.1 61.4 79.7 81.9 BBC Three 11.8 9.4 BBC Four 4.5 3.0 The CBBC Channel 4.2 3.5 CBeebies 6.4 5.8 BBC News 24 BBC Parliament 5.4 4.2 0.2 0.2 Source: BARB,TNS/Infosys, age 4+ in All Homes, average 15-minute weekly reach 2005/2006 News and the channel continues to find innovative ways to exploit the educational possibilities of online.The Something Special website and associated programmes are designed to help children with learning difficulties.The language used in the programmes is supported by Makaton signs and symbols, designed to be understood by children in the early stages of language development and recognised as an effective way of building the communication skills of people with learning difficulties. CBeebies’ success is recognised by parents who consistently rate it as the best channel for children. However, although it remains the market leader among all children’s channels, the fall in reach during the year under review is a clear sign that it is starting to face problems in an increasingly competitive digital world. Some of its programme titles have reached the end of their creative life and there is a pressing need to refresh the portfolio. Management have made clear their awareness of the issue in their Statements of Programme Policy and we note their commitment to provide more content for the older age range among CBeebies’ viewers. 6The number of individuals in multichannel homes grew by 5 million to 42.5 million between 2004/2005 and 2005/2006 BBC Annual Report and Accounts 2005/2006BBC31Annual Report and Accounts 2005/2006