Annual Report and Accounts 2005/2006 Purpose, vision and values The BBC’s purpose is to enrich people’s lives with programmes and services that inform, educate and entertain The BBC’s vision is to be the most creative organisation in the world Values  Trust is the foundation of the BBC: we are independent, impartial and honest  Audiences are at the heart of everything we do  We take pride in delivering quality and value for money  Creativity is the lifeblood of our organisation  We respect each other and celebrate our diversity so that everyone can give their best  We are one BBC: great things happen when we work together Contents 2 Chairman’s statement 104 Director-General’s report 6 The BBC now and in the future Board of Governors 22 14 12 Executive Board Governors’ review of objectives The BBC at a glance Governors’ review of services Television Radio New Media News 24 46 40 32 54 50 BBC World Service & Global News Nations & Regions 58 Governors’ review of commercial activities 60 Being accountable and responsible 68 Performance against Statements of Programme Policy commitments 2005/2006 76 Compliance 95 92 Financial review Financial statements 151 140 Broadcasting facts and figures Getting in touch with the BBC Other information 152 BBC Annual Report and Accounts 2005/2006 1 Chairman’s statement This is the last annual report from the BBC Board of Governors, which is to be replaced under the new draft Royal Charter by the BBC Trust.I would like to pay tribute to the work of all Governors over the last 80 years.The fact that the independence of the BBC endures is due in no small part to their robust stewardship – sometimes in the face of fierce onslaught from political and commercial vested interests. The pressing need for modernisation of the BBC’s governance arrangements was recognised by my predecessor as Chairman, Gavyn Davies, and the Board has been able to build on the work he and his fellow Governors began.This work will be completed by the Trust using the new tools at its disposal under the new Charter: Purpose Remits, Service Licences and Public Value Tests (for the details of these, see The BBC now and in the future, page 9). At the heart of the new arrangements is an explicit recognition that the Trust exists to represent the interests of licence fee payers, not the narrow interests of the BBC as an institution. Although the new structures will not be in place until the new Charter takes effect, in January 2007, the present Board of Governors fully supports the changes and is already operating within the spirit of the new Charter. As a result, the relationship between the Board and the Executive – those charged with the day-to-day running of the BBC – has begun to change.There is now real separation between the two bodies, enabling the Board to exercise independent oversight of the work of the Executive.This will intensify in the future as the Trust uses its new powers to ensure rigorous, independent and fully transparent scrutiny of the work of the Executive. The main function of the Trust will be to ensure that licence fee payers’ expectations of the BBC are fulfilled in terms of the quality and value for money of its services, and that the BBC remains focused on fulfilling its six public purposes as set out in the new draft Charter. In representing the interests of licence fee payers, the Trust will recognise that these interests go beyond their direct interest in the BBC. Licence fee payers do not exist solely on a media diet provided by the BBC.They value the choice of services provided by others, and the Trust will ensure that the BBC operates in a way that fully recognises this. I have no doubt that the BBC Executive will sometimes be disappointed by the outcome of a Public Value Test – just as private sector interests will sometimes be disappointed. Our job as BBC Trustees will be to ensure that the widest interests of licence fee payers take precedence over either of those interests. The White Paper published earlier this year after two years of public debate, research and evidence-gathering represents a vote of public confidence in the BBC.The new ten-year Charter and the maintenance of licence fee funding offer the BBC an enviable degree of stability in a fast-changing media landscape.The missing piece in the jigsaw is the licence fee settlement. For the first time, the BBC has been completely open with the public about the licence fee bid. Its size was based on a fully costed business plan at the time of publication, reflecting the Government’s plan for the BBC set out in last year’s Green Paper. In the subsequent discussions with the Government, the BBC has made clear that its overriding concern is to be able to meet the needs and expectations of licence fee payers at the lowest possible cost. Achieving the highest possible settlement 2 BBC Annual Report and Accounts 2005/2006 should not be regarded as a badge of honour for those representing the licence fee payers on the Board of the BBC. Much of our work as Governors this year has been focused on financial and organisational change in preparation for the new Charter.As a result I am confident that the BBC is in good shape structurally to begin the next stage of its development. The BBC will end the current Charter having met its commitment to achieve a broadly zero debt position.The self-help target of £3.3billion imposed by the Government for the period of the current Charter is on track and will be exceeded. And the Director-General’s additional value-for-money savings target for 2005/2006 has been exceeded, making more secure his overall target of achieving £355million of ongoing gross annual savings by 2007/2008. In this report we give an objective assessment of management performance during the year under review.Where more needs to be done we say so. But the general picture is encouraging.The overall reach of the BBC’s television and radio services is broadly stable at 92.7%, and the reach of the BBC’s online services continues to grow rapidly. In an increasingly competitive context, where audiences are presented with much increased choice, this is a real achievement. And the achievement is greater because it reflects no lessening of overall quality – indeed quite the contrary. The BBC can take justified pride in the growing high quality of its overall output this year – a judgement reflected in the many awards it has won. This performance has been delivered against a background of understandable staff concern over the job reductions and changes in working practices flowing from the Director-General’s value for money programme, which is designed to release money to invest in more and better output. It has also been delivered in the context of the exhaustive – and sometimes exhausting – process of Charter Review. This is not to say that the picture is completely positive. One issue repeatedly raised with us in our consultations with audiences around the UK this year is the problem of limited digital coverage.Those licence fee payers affected have expressed justified disquiet that while they contribute to the cost of the BBC’s digital output they are unable to receive the services.We have encouraged management to speed up their plans – working with commercial partners – to develop a satellite equivalent of Freeview that would solve these problems. I’m proud to be the last Chairman of Governors and to have been appointed as the first Chairman of the new Trust. At the heart of my vision for the BBC is the recognition that the survival of a licence-fee funded BBC depends not on economic theory or political dogma but on the ability of the BBC to retain the support of the overwhelming majority of the people of the UK through the content and services it offers. These can take many forms as the BBC delivers its historic public service remit to inform, to educate and to entertain. But they must all share the aspiration to set new standards of quality, whatever the genre or distribution mechanism. Earlier this year I took part in the memorial service for Ronnie Barker, whose long career with the BBC exemplifies what I mean.The list of his BBC hits is astonishing: The Navy Lark,The Frost Report,The Two Ronnies, Porridge, Open All Hours – these are among the greatest achievements of BBC comedy. Ronnie Barker was not just a brilliant comic actor, he was also an exceptionally talented writer. He was a modest man, and even as an established star he would sometimes submit scripts to the BBC under an assumed name – he said he wanted to make sure they were accepted because of their quality, not because of who had written them. Ronnie Barker’s contribution to the BBC proved beyond doubt that quality and popularity are not mutually exclusive. Maintaining support from licence fee payers over the ten years to come will depend on the BBC remembering that this is what distinguishes BBC output. Michael Grade Chairman 14 June 2006 BBC Annual Report and Accounts 2005/2006 3 Director-General’s report The BBC is living between two worlds: the world of traditional radio and television broadcasting and the dizzying new world of digital media. Our challenge is to strike the right balance of resources and creative energy between these two worlds and to set the right pace of change. Move too quickly and we risk underserving the millions of licence fee payers who still rely on us first and foremost for outstanding television and radio. But move too slow and we may find ourselves falling behind and losing contact with some of our audiences altogether. 2005/2006 was a year in which the digital revolution shifted up another gear. Month after month, the BBC’s website set new records for reach. Page impressions are now more than three billion a month. Live streaming, downloads, podcasts… the public seized on each new technology and each new trial – not for the sake of the technology itself, but as a new way of receiving outstanding BBC content. On 7 July 2005, the story of London’s agony and fortitude was told brilliantly across the BBC’s services, from BBC London 94.9 and Radio Five Live to BBC News 24 and the Ten O’Clock News. But 7 July marked a new high-water mark both for bbc.co.uk as a whole and for rich audio-visual content – sound and pictures streamed live to users across the internet. Interestingly, what the public most wanted to access that day was not the BBC’s own professional reports but shaky images of tube tunnels and a shattered bus captured on mobile phones. The BBC’s journalism used to be a largely one-way form of communication. Now eyewitnesses can uplink their testimony within seconds and bloggers can take any national or global debate far beyond the radio or television studio. BBC News remains the most popular and trusted provider of news in the UK and – through BBC World Service, bbc.co.uk and BBC World – around the globe. Its reach now exceeds 250 million people every week. But technology and audience expectations are changing the rules of the game by the week. That is why, despite the constant pressure of events – a General Election, the terrible earthquake in Pakistan, the ongoing drama in Iraq and more besides – many of our editors and journalists took time in 2005/2006 to think hard about what comes next for BBC News.Their conclusions formed part of what we called Creative Future, an attempt to scope the story of each of our major areas of content over the next five years or so. Creative Future has plenty to say about technology and its creative impact: the need, for instance, for commissioners to think about projects across television, radio and the web, to explore user- generated content, to think about how on-demand should affect what we make and how we make it. But it also reminded us that what counts most of all for audiences is creative ambition and integrity.Technology is the means: for the BBC, the end should always be the quality of the content itself. There were plenty of programmes on BBC television this year which showed what we can achieve when we combine innovation with talent and conviction. Bleak House was a phenomenon, a Dickens adaptation with as much depth as any the BBC has ever made, but conceived as an edgy, contemporary- feeling serial earning its place in the midweek BBC One schedule next to 4 BBC Annual Report and Accounts 2005/2006 EastEnders, itself in the midst of a creative revival. And those were only two highlights in the strongest year for BBC television drama in more than a decade, which included To The Ends of The Earth, Bodies, Life on Mars, ShakespeaRe-Told, and Dr Who with a brilliant new Doctor. Despite another heady series of Little Britain, BBC One comedy breakthroughs proved elusive, although across television there was a real sense of new talent and new ideas arriving on the scene: The Catherine Tate Show, Extras, BBC Scotland’s Still Game and The Thick Of It stood out in a strong year on BBC Two, Three and Four. From Jonathan Ross to Strictly Come Dancing, entertainment remained potent on BBC One, while BBC Two’s line-up of panel shows such as QI and factual entertainment formats such as The Apprentice continued to strengthen. Of our digital services, BBC Four in particular thrived during 2005/2006, discovering a broader, bolder mix of programmes with drama and comedy complementing its main diet of documentary and culture. Factual output was strong across the BBC. Planet Earth was another brilliant combination of technical innovation with visual artistry and storytelling of the highest order. Arena’s ravishing two-parter about the young Bob Dylan, No Direction Home, and Facing the Truth from BBC Northern Ireland, which brought together those thrown into confrontation by the troubles, were highlights from a powerful and diverse documentary offer. Of all of the BBC’s services, in some ways Radio 1 has the hardest mission: striving to offer a distinctive and valuable line-up in one of the most crowded parts of the broadcasting market – and to what in many ways is the UK’s most discerning and demanding audience.The station’s new strategy helped it to feel more confident and more relevant in 2005/2006. Radio 2 consolidated its position as the country’s most popular radio station, while Radio 3 built on the success of The Beethoven Experience with A Bach Christmas.The story of the Brixton Angels – convicts inside one of Britain’s toughest jails coming together to sing Bach – was one of the most touching broadcast moments of the year. Meanwhile, Radio 4 experimented successfully with more topical debates and more distinctive and high-profile drama. In deciding to abandon its early morning medley of UK themes, the station also sparked off a classic BBC row as an apparently minor change at the schedule’s margins came to stand for something much larger and more important for listeners.After careful reflection, the Radio 4 team decided to stick to their original judgement, and in my view they were right to do so. But there was an important lesson here for the BBC: you cannot hope to please all of the people all of the time, but – especially at a time when they have so much choice – the BBC must never take its audience for granted. Our digital radio services continued to build their relationships with listeners, and there was strong, innovative content around our sports coverage and children’s offering, as well as from our national and regional services.There have been launches too: the first modules of the Digital Curriculum (now named BBC jam) are receiving a very positive response from students and teachers alike, and in the last two months we have begun a pilot BBC high-definition TV service – another broadcasting first, and another way of trying to improve the quality that the public receives from the BBC. It was also a year when the debate about the future of the BBC reached a climax with the publication of a Government White Paper.This presents a picture of a strong BBC, but not one which exists in isolation from the rest of the market. Despite the picture some of the BBC’s rivals like to paint, we see the future as increasingly dominated by partnerships – with other public bodies, with independent producers, with other public broadcasters and with our audiences.The transformed relationship with PACT and the memoranda of understanding signed with various bodies over the course of the past year are evidence of this new approach. Although the BBC has a good deal to be proud of in 2005/2006, we cannot afford to sit back and congratulate ourselves. Audiences are urging us on: rightly, they raise their standards all the time. We have Creative Future to implement, digital switchover to lead, and we have changes to make to our own management systems to respond to the introduction of the BBC Trust. We have just had one of the busiest years in our history. But in many ways the real challenge starts now. Mark Thompson Director-General 14 June 2006 BBC Annual Report and Accounts 2005/2006 5 The BBC now and in the future Overview The draft Royal Charter signals far-reaching change at the BBC.The new BBC Trust which will replace the Governors has an explicit duty to represent the interests of licence fee payers.As a result, there will be much sharper separation between those charged with the oversight of the BBC and those charged with delivering its services. Another significant change is that, for the first time, the new Charter will include a definition of the public purposes of the BBC.These are:  Sustaining citizenship and civil society  Promoting education and learning  Stimulating creativity and cultural excellence  Representing the UK, its nations, regions and communities  Bringing the world to the UK and the UK to the world  Building digital Britain (helping to deliver the benefits of emerging communications technologies and services and taking a leading role in the switchover to digital television) However, some things, such as funding the BBC via a licence fee,will stay the same.This section outlines the current arrangements and the changes ahead. 6 BBC Annual Report and Accounts 2005/2006 Licence fee Licence fee payers provide by far the greatest part of the money the BBC spends – including concessions there are 25 million – and the new governance structure (see below) will significantly strengthen the influence of licence fee payers in the direction of the BBC. The level of the licence fee is set by the Government. Parliament Parliament scrutinises BBC affairs through debates on the floors of both Houses and through select committee hearings, where BBC Governors – in future, BBC Trustees – and members of BBC management are called to account for the BBC’s performance.The Charter renewal process has been subject to parliamentary scrutiny throughout its course. The Royal Charter The BBC is incorporated under a Royal Charter that sets out the BBC’s objects and constitution. An accompanying Agreement sets out its obligations in greater detail.The current Royal Charter and Agreement are due to expire at the end of 2006.The new Charter and Agreement will run for ten years until the end of 2016 and licence fee funding will also continue for that period.The new Charter explicitly recognises the independence of the BBC. BBC governance The new draft Charter and Agreement impose radical changes on the governance of the BBC. Under the current Charter, there are 12 BBC Governors, appointed by the Queen on advice from ministers in accordance with Nolan principles that public appointments should be made on merit.All are part-time.They bring a broad range of experience and expertise to the BBC Board. National Governors for Scotland,Wales and Northern Ireland each chair Broadcasting Councils, and the Governor with special responsibility for the English Regions chairs the English National Forum.The views of people in the nations and regions on BBC programmes and services are made known through these bodies.The World Service and Global News Consultative Group gives the Governors an independent review of the range and quality of the output of BBC World Service and BBC World. Under the new Charter, the Board of Governors will be replaced by the BBC Trust and there will also be a new formally constituted Executive Board with its role and responsibilities defined in the Charter. The functions of the two bodies will be clearly separated with operational responsibility resting with the Executive Board.The Trust,as the body responsible for the strategic direction of the BBC, will scrutinise the strategies put forward by the Executive Board.The Trust will set Purpose Remits, issue Service Licences (see page 9) and hold the Executive Board to account for its performance in delivering BBC services against the terms and conditions of these documents. BBC Trust The BBC Trust will have ultimate responsibility for the licence fee. It will embody the public interest, represent the views of licence fee payers, safeguard the independence of the BBC and ensure that the BBC fulfils its distinctive public purposes.The Trustees will approve or reject broad BBC strategies, determine top-level annual budgets, and assess the performance of the BBC Executive Board and hold it to account.The Trustees will issue Service Licences setting out the remit and budget of each BBC service, and will commission Public Value Tests (see page 9) when the Executive Board proposes significant changes to existing services or the introduction of new services. There will be 12 Trustees, appointed by the Queen on advice from ministers in accordance with Nolan principles.The Trustees will include members dedicated to the interests of England, Scotland,Wales and Northern Ireland assisted by Audience Councils.The Trust will be expected to be open and transparent in everything it does, and actively to seek the views of, and engage with, licence fee payers. Its independence will be underpinned by a full-time Trust Unit, based on the existing Governance Unit (see page 8). Ofcom, the communications regulator, already regulates some aspects of the BBC and will continue to do so. For example, the BBC follows Ofcom’s standards and fairness codes (except for due accuracy and impartiality, which remain the sole concern of the Governors – and, in future, of the Trustees).Under the new Charter, Ofcom will conduct the Market Impact Assessments when the Trust commissions Public Value Tests. BBC Annual Report and Accounts 2005/2006 7BBCAnnual Report and Accounts 2005/2006 The BBC now and in the future BBC Governance Unit Executive Board The Governance Unit supports the work of the Board of Governors, providing independent and objective advice. It will continue this service for the BBC Trust, renamed the Trust Unit.The Unit is independent of BBC management. Its director is appointed by the Board of Governors – in future, by the BBC Trust – and the Unit’s staff are outside the BBC management chain.The Unit provides support across a range of BBC activity including accountability to audiences, performance oversight, financial scrutiny, compliance, and complaints and appeals – both editorial and fair trading. In addition, the Unit uses external advisers for specific projects. For example, during 2005/2006, independent advisers carried out a review of coverage of the Israeli–Palestinian conflict, and accountants from PA Consulting advised on the progress of BBC management’s efficiency measures and scrutinised the BBC’s licence fee bid prior to its approval by the Board. The Governance Unit has a staff of 33. In 2005/2006, the total cost of the Governance Unit was £8.3million (£8.4million 2004/2005). This included £1.3million for the national and regional advisory councils (£1.2million 2004/2005). The Director of Governance is currently reviewing the Unit’s budget and resources against the responsibilities of the new BBC Trust. Under the current Charter, the operations of the BBC are managed by an Executive Board made up of BBC executive directors. It is chaired by the Director-General, who is the BBC’s chief executive and editor-inchief.The Executive Board answers to the Board of Governors, which appoints the Director-General. Under the new Charter the Executive Board will be reconstituted and strengthened by the appointment of a significant minority of non-executive directors, nominated by the Board and approved by the Trust.Their role is to support the Executive Board as ‘critical friends’ and to bring an external perspective and expertise to its work. The Executive Board will be responsible for the delivery of services, the direction of editorial and creative output, the operational management of the BBC, and delivering value for money. BBC The BBC’s 14 divisions produce or commission all BBC output.There are nine broadcasting divisions.They manage the BBC networks and their programme commissioning and production.These divisions are:  Television  Radio & Music  News  Nations & Regions  Sport  Factual & Learning  Drama, Entertainment & Children’s  New Media & Technology  Global News (including BBC World Service and BBC World) In addition, there are five divisions providing professional support:  BBC People  Finance  Marketing, Communications & Audiences  Strategy  Operations The BBC’s commercial subsidiaries – which sell goods and services around the world to maximise licence fee investment – are held under an umbrella company, BBC Commercial Holdings Limited:  BBC Worldwide Limited  BBC Resources Limited  BBC World Limited The profits these subsidiaries produce are returned to the BBC for investment in programme making. Television, radio, online Across the UK, the BBC operates eight television channels and ten radio networks, 46 local and national radio stations, and the interactive services bbc.co.uk and BBCi. Internationally,BBC World Service broadcasts on radio in 33 languages; BBC World delivers a global television news service; and the online site bbcnews.com offers news and audio for international audiences. BBC Worldwide also operates a portfolio of commercial television channels in international markets, some BBC branded, some operated as joint ventures with other broadcasters.These services are not supported by the licence fee but are paid for either by Grant-in-Aid from the Government or by advertising. In addition to broadcast and online services, the BBC works in the community in many different ways, including through BBC Children in Need which raises large sums to help disadvantaged children in the UK. 8 BBC Annual Report and Accounts 2005/2006 Delivering the BBC’s public purposes BBC Annual Report and Accounts 2005/2006 9 Purpose Remits For each of the BBC’s six public purposes (see page 6) the Trust will publish a Purpose Remit setting out high level pan-BBC priorities for the BBC in delivering the purposes and how success will be measured. In developing these remits the Trust will consult publicly. Service Licences The Trust will also issue Service Licences detailing the budget and remit of each BBC service, how they contribute to the delivery of the BBC’s public purposes, and how performance should be measured.All the licences will be published. Performance measurement framework To ensure that BBC services are delivered in line with remits and Service Licences, a new performance measurement framework has been developed.This is based partly on measuring licence fee payer perceptions and partly on empirical measurements of financial and audience data.The aim is to reach assessments that are objective, rigorous and transparent, taking into account four factors: reach, quality, impact, and value for money.  Reach is a measure of usage. It records the percentage of the population who view, listen to or use a service for a given time over a given period (for the BBC, usually 15 minutes over the course of a week). Reach differs from the traditional audience measure: share. Share is the percentage of the total audience watching or listening to a particular channel or service over a given period of time. However, reach is generally accepted as a better measure of universality and therefore more appropriate to the BBC, which has always made universality (for everyone and freely available to everyone) one of its key principles.  Quality is largely a measure of audience perception, but also includes some empirical data. It is tracked through surveys that record the proportion of the audience who believe a particular programme or service is of “high quality” and contains “fresh ideas and approaches”. Assessments of quality also include empirical measures of originality in the sense of the proportion of hours that are new and UK-originated.  Impact is another measure of audience perception. It is tracked through surveys that record the proportion of the audience who believe a particular programme or service is “enjoyable” and “stimulating”. Impact attempts to measure the effect that BBC output has on enriching the lives of individuals and citizens.  Value for money is primarily an empirical financial assessment. It is measured in two ways. One is to divide the total cost of a programme or other output by the number of viewers, listeners or users to produce a cost per viewer/listener/user. The second way is to divide the total cost by the number of viewing or listening hours to produce a cost per viewer/listener hour. Broader measures are also taken into account, such as audience perceptions of how wisely the BBC spends the licence fee. The new performance measurement framework started to come into use in autumn 2004 and continues to be developed.The framework was assessed by the National Audit Office in 2005. When the new Charter is in force, the new measurement framework will form the basis for the BBC’s Annual Report. Public Value Test Public Value Tests will be applied by the Trust if BBC management wishes to introduce new services or make significant changes to existing services. The tests are a recognition that while BBC services aim to create positive public value, they may also impact the market.The tests will assess the potential positive public value of the proposed change and weigh it against an assessment of its potential negative market impact. Only if the potential public value created outweighs the potential negative market impact will the Trust agree to the proposed change being implemented.The Market Impact Assessments will be conducted by Ofcom and overseen by a joint steering group including Ofcom and the BBC Trust.The Trust will publish the evidence and reasoning behind its decisions. Public value survey In addition to regular performance monitoring, the BBC Trust will, every three to five years, commission a major independent survey involving around 10,000 respondents.The surveys will provide valuable indicators of important trends and needs.The Trust will publish the results, together with any action they choose to take as a result. Board of Governors The BBC Governors, led by the Chairman of the BBC, represent the public interest.They hold management to account and ensure the BBC’s independence.They are appointed by the Queen on advice from ministers in accordance with Nolan principles that public appointments are made on merit.The Governors are accountable to licence fee payers and to Parliament. Under the new BBC Charter, the Governors will be replaced by a new body, the BBC Trust (see page 6,The BBCnow and in the future). 1 2 3 4 5 6 7 8 9 1210 11 10 BBC Annual Report and Accounts 2005/2006 1 Michael Grade CBE Chairman BBC Chairman since May 2004 and Chairman Designate of the BBC Trust since March 2005. Chairman of Pinewood Shepperton and Chairman of Hemscott Group both since 2000, Director of Charlton Athletic FC since 1997. Former journalist and theatrical agent. At LWT from 1973 to 1981, latterly as Director of Programmes; President, Embassy Television in Hollywood from 1981 to 1984; at the BBC from 1984 to 1987, latterly as Managing Director of Television Designate; Chief Executive, Channel 4 from 1988 to 1997; at First Leisure Corporation from 1997 to 2000, latterly as Chief Executive; Chairman, Camelot from 2002 to 2004; Director, SMG from 2003 to 2004; at The Television Corporation, latterly as interim Chairman from 2003 to 2004. Broadcasting Press Guild Harvey Lee Award for outstanding contribution to broadcasting 1997. Fellow of the RTS and BAFTA, and Vice-President of BAFTA since June 2004. Born 1943. 2 Anthony Salz Vice-Chairman Vice-Chairman since August 2004. Chairman of the Fair Trading Compliance Committee; Chairman of the Remuneration Committee and member of the Finance and General Purposes Committee. Until January 2006 joint senior partner of the law firm Freshfields Bruckhaus Deringer, continuing as a partner until April 2006. Chairman of the Tate Gallery’s Corporate Advisory Group from 1997 to 2002 (continuing as a member of that group) and a trustee of the Tate Foundation.Trustee of the Eden Project. A director of Habitat for Humanity GB.Trustee of the Paul Hamlyn Foundation. Born 1950. 3 Deborah Bull CBE BBC Governor since August 2003. Member of the Governors’ Programme Complaints Committee and the Remuneration Committee. Principal Dancer, Royal Ballet from 1991 to 2001.Director,Artists’ Development Initiative, Royal Opera House from 1999 to 2001. Creative Director, ROH2 since 2002. Former member of Arts Council England. Has written and presented programmes and series for BBC Television and BBC Radio, including The Dancer’s Body in 2002, and published books on the arts and nutrition. Born 1963. 4 Sir Andrew Burns KCMG The BBC’s International Governor since July 2005. Member of the Audit Committee. Non-Executive Director of J P Morgan Chinese Investment Trust since 2003 and Chairman of the Council of Royal Holloway, University of London since 2004. Former diplomat – posts held include Ambassador to Israel 1992–1995, Deputy Under Secretary of State FCO 1995–1997, Consul-General Hong Kong and Macau 1997–2000, High Commissioner to Canada 2000–2003. President Canada UK Colloquia and Chairman Hestercombe Garden Trust, both since 2004. Born 1943. 5 Baroness Deech DBE (Ruth) BBC Governor since October 2002. Member of the Audit Committee and the Fair Trading Compliance Committee. Independent Adjudicator for Higher Education since 2004. Principal of St Anne’s College, Oxford from 1991 to 2004, having been a Fellow and Tutor in Law there since 1970.Honorary Bencher of the Inner Temple, a Mandela Rhodes Trustee, and Fellow of the Royal Society of Medicine. Former Chairman of the Human Fertilisation and Embryology Authority. Born 1943. 6 Dermot Gleeson BBC Governor since November 2000 (reappointed August 2004) and BBC Trustee Designate. Chairman of the Finance and General Purposes Committee; member of the Audit Committee; Alternate Chairman of the BBC Pension Scheme Trustees. Chairman of M J Gleeson Group plc. Chairman of the Major Contractors Group from 2003 to 2005. A former director of the Housing Corporation and of the Construction Industry Training Board.Former Head of the Home Affairs Section of the Conservative Research Department and a member of Christopher Tugendhat’s cabinet in the European Commission 1977 to 1979. Born 1949. 7 Professor Merfyn Jones The BBC’s National Governor for Wales since January 2003. Member of the Fair Trading Compliance Committee, the Governors’ Programme Complaints Committee, and the Councils and Advisory Bodies Committee. Historian and broadcaster. Professor of Welsh History at the University of Wales, Bangor, specialising in the modern and contemporary history of society and politics in Wales. Pro-Vice- Chancellor of the University from 1998 and Vice-Chancellor from 2004. Author of a number of books and articles. Born 1948. 8 Professor Fabian Monds CBE The BBC’s National Governor for Northern Ireland since August 1999 (appointed for a second four-year term from July 2003). Member of the Governors’ Programme Complaints Committee, the Fair Trading Compliance Committee, and the Councils and Advisory Bodies Committee. Chairman of the trustees of BBC Children in Need. Specialist in communications, information systems and entrepreneurial studies. Chairman of the Northern Ireland Centre for Trauma and Transformation in Omagh. Former Chairman of Invest Northern Ireland and former Pro-Vice-Chancellor of the University of Ulster. Born 1940. 9 Jeremy Peat The BBC’s National Governor for Scotland since January 2005 and BBCTrustee Designate. Chairman of the Audit Committee, member of the Finance and General Purposes Committee and of the Councils and Advisory Bodies Committee. Chairman of the BBC Pension Trustees. Panel member of the Competition Commission and Director of the David Hume Institute. Former Group Chief Economist at the Royal Bank of Scotland. Former economic adviser to the Treasury and the Scottish Office.Visiting Professor, Edinburgh University School of Management; Honorary Professor,Heriot Watt University; Fellow of the Royal Society of Edinburgh; member of the Council of the Scottish Economic Society. Born 1945. 10 Angela Sarkis CBE BBC Governor since October 2002. Member of the Governors’ Programme Complaints Committee. Independent consultant; member of the House of Lords Appointments Commission, and adviser to the Department for Education and Skills on teacher workload management and school leadership. Former non-executive director on the National Offender Management Board at the Home Office. Former Chief Executive, Church Urban Fund and former Vice-President of the African Caribbean Evangelical Alliance. Chairman, NCVO Diversity Project and a founder member of the Social Exclusion Unit. A former trustee of BBC Children in Need. Born 1955. 11 Ranjit Sondhi CBE BBC Governor since August 1998 (appointed for a second four-year term in August 2002) with special responsibility for the English Regions. Chairman of the English National Forum and of the Councils and Advisory Bodies Committee. Senior Lecturer at the University of Birmingham’s Westhill College.Trustee of the National Gallery and Chairman of the Heart of Birmingham Primary Care Trust.Previous positions include Deputy Chairman of the Commission for Racial Equality and member of the Independent Broadcasting Authority and the Radio Authority. Born 1950. 12 Richard Tait CBE BBC Governor since August 2004 and BBC Trustee Designate. Chairman of the Governors’ Programme Complaints Committee. Professor of Journalism and Director of the Centre for Journalism Studies, Cardiff University. Former Editor-in- Chief of ITN and Editor, Channel 4 News. At the BBC, edited Newsnight,The Money Programme and the 1987 General Election results programme.Vice-Chairman, International Press Institute; Fellow, Society of Editors and the Royal Television Society. Born 1947. BBC Annual Report and Accounts 2005/2006 11 Executive Board The Executive Board manages the operations of the BBC. It is chaired by the Director-General.The Executive Board answers to the Board of Governors, which appoints the Director-General.The Executive Board is supported by three sub-groups: the Executive Direction Group, the Journalism Board and the Commercial Board. Under the new BBC Charter, a significant minority of non-executive directors will be appointed to the Executive Board (see page 6,The BBC now and in the future). 1 2 3 4 5 6 7 8 9 12 BBC Annual Report and Accounts 2005/2006 1 Mark Thompson Director-General since June 2004. Chairs the Executive Board and the Executive Direction Group, made up of all the BBC’s divisional directors. Previously Chief Executive, Channel 4 since 2002. Former BBC positions include Director of Television; Director of National & Regional Broadcasting; Controller BBC Two; Head of Factual; Head of Features; Editor, Panorama, and Editor, Nine O’Clock News. 2 Mark Byford Deputy Director-General since January 2004. Chair of the Journalism Board which brings together all the BBC’s journalism at an international, UK, national, regional and local level.Trustee of the BBC Pension Scheme. Former BBC positions include Director,Global News and World Service; Director of Regional Broadcasting; Head of Centre, Leeds, and Home Editor, Television News. 3 John Smith BBC Chief Operating Officer since June 2004, responsible for all the BBC’s commercial and resourcing subsidiaries, as well as leading its property strategy. From March 2005, also Chief Executive Officer of BBC Worldwide Limited. Formerly BBC Director of Finance, Property & Business Affairs. AccountancyAge Financial Director of the Year in 2001. Non-executive director at Severn Trent plc and Chairman of their Audit Committee. Previously with British Rail Group, overseeing demergers. Member of the Accounting Standards Board until November 2004. 4 Jenny Abramsky CBE Director of Radio & Music since April 2000. Responsible for BBC Radio 1, 2, 3, 4, Five Live, BBC Asian Network, BBC 6 Music, 1Xtra, Five Live Sports Extra, BBC 7, television classical music, Music Live, the BBC Proms and the three BBC orchestras based in England. Previous BBC positions include Director of Continuous News; Director of Radio; Controller, BBC Radio Five Live; Editor, Radio News & Current Affairs, and Editor, Today. 5 Jana Bennett OBE Director of Television since April 2002. Responsible for the BBC’s television channels – BBC One, BBC Two, BBC Three and BBC Four; related interactive programming; and overseeing content on the UKTV joint venture channels and BBC America and BBC Prime. Previously General Manager and Executive Vice- President at Discovery Communications Inc. in the US; Director of Production at the BBC; Head of BBC Science; Editor, Horizon, and Senior Producer on Newsnight and Panorama. 6 Tim Davie Director of Marketing, Communications & Audiences since April 2005. Responsible for all the BBC’s marketing, publicity, press and PR, audience services and audience research activities.Trustee, BBC Children in Need since September 2005. Director of Freeview and also Digital UK. At PepsiCo from 1993, latterly as Vice-President, Marketing and Franchise, PepsiCo Europe. Joined Procter & Gamble’s marketing department in 1991. 7 Ashley Highfield Director of New Media & Technology since October 2000. Responsible for bbc.co.uk, interactive television services, new platforms (broadband, mobile, etc), the BBC’s technology portfolio, technical innovation, and research and development. Previously Managing Director of Flextech Interactive, the pay-television company’s new media division. Former positions include Head of IT and New Media for NBC’s European Channels. 8 Zarin Patel Group Finance Director since January 2005. Responsible for financial strategy, planning, control, corporate reporting activities and licence fee collection. Trustee of the BBC Pension Scheme. Former BBC positions include Head of Revenue Management and Group Financial Controller.Trained as a chartered accountant with KPMG, where she spent 15 years before joining the BBC in 1998. Governor, University of the Arts London and member of their Audit Committee. 9 Caroline Thomson Director of Strategy since April 2005, incorporating previous responsibilities as Acting Director, Strategy and Distribution since December 2004, and Director Policy and Legal (formerly Public Policy) since May 2000. Lead Director of the Charter Renewal Task Force since June 2004.Trustee of the BBC Pension Scheme. Director of Freeview and also Digital UK. Non-executive director of The Pensions Regulator. Former positions include Director of Strategy & Corporate Affairs, BBC World Service; Commissioning Editor, Science and Business at Channel 4, and political assistant to Roy Jenkins. Stephen Dando, former Director, BBC People, announced his resignation in January 2006 and left the BBC in April 2006. Jeremy Nordberg was appointed Acting Director during the recruitment of a new Director. BBC Annual Report and Accounts 2005/2006 13 Governors’ review of objectives Overview Our responsibilities as Governors include setting annual objectives for the BBC.We review management’s performance against these objectives periodically in the course of the year and publish a formal assessment in the Annual Report.This Report follows that pattern and in this section we report on performance against our 2005/2006 objectives. In future, however, the Trust that will replace the Governors will use a new set of tools to hold the BBC to account (see page 6,The BBC now and in the future). The Trust will have to decide if it wishes to continue the current system of annual objectives in addition to the new accountability tools. In the meantime, we have rolled forward many of last year’s objectives – amended as appropriate – into 2006/2007.These objectives can be found on page 21. 14 BBC Annual Report and Accounts 2005/2006 408,415 hours of BBC Television and Radio broadcast in 2005/2006 – 46.6 hours of output for every hour of every day Objective one Programme strategy Ensure that BBC management develops a five-year editorial strategy for BBC programmes and services focused on maximising public value. In 2005/2006 this will include:  Beginning to reduce the volume of repeats on BBC One in peak time  Undertaking work to better understand audience concerns regarding derivative programming, and specifically, reducing the volume of makeover and lifestyle programmes on BBC One in peak time  Beginning to increase overall investment in original UK comedy and drama We are encouraged by the good start made in achieving this objective. In March 2005 the Director-General launched Creative Future, an ambitious and broad-ranging review of key programme genres.This aims to translate the BBC’s public commitments on quality, creativity and excellence into an editorial strategy covering the next five to seven years and embodying the public purposes of the BBC as set out in the new Charter. Emerging insights from this work have been presented to the Governors for discussion during the year. In April 2006 the first public announcements from the Creative Future project were made. Beethoven Thinking cross-platform: Beethoven, BBC Two’s drama-documentary complemented Radio 3’s Beethoven Experience which broadcast all the composer’s music over a single week These noted the extremely rapid pace of change in audience expectations and in technology and examined how they would affect key areas of output: journalism, drama, music, sport, comedy, entertainment, children and teens, and knowledge-building. Major themes from the work included: a need to think ‘crossplatform’ – that is, across TV, radio and the internet for audiences at home and on the move; a need to shift investment and creative focus towards 24/7 services; a need to recognise that on-demand will be a key driver of how the BBC delivers content in the future and also how it commissions it; a need to re-invent the BBC’s approach to the internet; and finally, a need to develop a new relationship with audiences as partners and participants. Further work will be done in the coming year to translate the findings into innovative service strategies.We and subsequently the Trust will scrutinise these as they develop and ensure that, where appropriate, Public Value Tests are carried out. Innovation is, of course, not an end in itself. Audiences expect high quality from the BBC as well as innovation and we will ensure that audience views on the quality of any new output are fully taken into account by management. In the meantime, we note that BBC One continues to make progress towards reducing repeats in peak time.The level in 2005/2006 was 8.9% (9.7% in 2004/2005). In the longer term, significant further reductions are expected – cutting BBC One repeats in peak time to around 5%. But these reductions will not show in full on screen until 2008 because of the time it takes for the results of new commissioning to come through and for the results of the Director-General’s efficiency drive to produce the new investment funds needed. In the current year we do not expect to see a reduction of much more than 0.4% Extras Bringing fresh comedy to the BBC: Ricky Gervais and Stephen Merchant, creators of The Office, wrote, directed and appeared in their new comedy, Extras (to below 8.5%) and this is reflected in our amended objective for 2006/2007. Research under way by BBC Television shows that audiences have positive as well as negative feelings about repeats. While there is a low tolerance of peak-time repeats on BBC One, nearly half the respondents say they appreciate an opportunity to catch up on missed programmes, and nearly two-thirds agree that there are some programmes they would always be happy to see repeated. In taking forward its work in this area the BBC needs a clear repeats policy that takes full account of licence fee payers’ attitudes and changes in technology – particularly the move towards on-demand. Management are working on this. For some time we have been concerned about a decline in audience perceptions of quality of BBC Television output and we are pleased to see some evidence that perceptions are improving – the number of people disagreeing with the statement: “the BBC sets the standards for programme making in the UK” fell from 26% to 23% between Q4 2003 and Q4 2005. One factor affecting perceptions of quality is audience concern over derivative programming. In an effort to achieve a better understanding of the issues, the Governance Unit asked BBC Audience Research to re-examine existing data – in particular the BBC’s Pulse survey (a daily online questionnaire involving 15,000 representative television viewers). The findings were presented to us in March 2006.The research made clear that audience concern reflects not just copycat programming but also tired and worn formats demonstrating a lack of originality and innovation. Management had already begun to develop a long-term strategy to refresh and raise the ambition of the early BBC Annual Report and Accounts 2005/2006 15 Governors’ review of objectives Total broadcasting spend 2005/2006 (£million) Television Radio bbc.co.uk BBC jam Interactive TV (BBCi) Local radio and regional television Programme related spend Overheads and Digital UK Restructuring Transmission and collection costs Total 2006 1,443 218 72 36 18 370 338 315 107 320 3,237 2005 1,456 221 69 8 17 356 339 282 51 309 3,108 For further explanation of these figures see Note 2b on pages 106 to 107 evening part of the peak-time schedule on BBC One and we asked them to take these findings into account in this work – by concentrating their efforts on programmes or formats that may have reached the end of their creative life.This is reflected in the revised wording of our objective for 2006/2007. In line with our 2005/2006 objective, the volume of makeover and lifestyle programming in BBC One peak time fell to 6.5% in 2005/2006 (from 7.7% in 2004/2005).This reflected, in particular, management’s decision not to re-commission Changing Rooms and Groundforce. However, we believe that some lifestyle programming should remain part of the mix on BBC One – it holds particular appeal for audiences the BBC finds hard to reach, including 25 to 34 year olds and some ethnic minority groups. Also in line with our objective, work is under way to deliver increased investment in comedy and drama. In comedy, BBC One (where six pilots have already been announced) and BBC Two will see the greatest benefits. In drama, the investment is beginning to show on screen, but the longer lead times here mean that substantial change will not be evident until 2007/2008. More than half the extra investment is going to BBC One, with some additional investment in BBC Three. Objective two Driving digital Ensure that BBC management drives the market for free-to-air digital television, digital radio and new media whilst continuing to serve the needs of the analogue-only audience by:  Raising awareness of how the BBC’s digital services add value to the overall portfolio  Improving their availability  Working in partnership with the commercial sector to drive take-up The key role of the BBC here has been underlined by the Government’s decision to place a sixth public purpose on the BBC in the new Charter,that of “building digital Britain”, and we can report positive progress made during the year. The BBC has a number of roles to play. These include: continuing to encourage take-up through the provision and marketing of high quality digital content; raising public awareness of, and providing public information on, all aspects of switchover; and maintaining active support of Digital UK, the body coordinating the switchover to digital television in the UK. The UK now has the highest digital television penetration of any country in the world and the BBC’s marketing efforts have undoubtedly helped in this achievement. By the end of 2005, some 70% of homes in the UK had at least one set capable of receiving digital television and 24% had converted all their sets. Of the remaining analogue-only homes, more than three-quarters were aware of Freeview. However, awareness of the BBC’s digital channels in these homes has shown a slight fall.This almost certainly reflects the probability that these homes, by definition, now contain a higher proportion of those hardest to convince. About one in three homes in the UK had become fully digital (that is, able to receive all BBC services through television and broadband) by the end of 2005. Reaching this figure is a significant milestone, but there is much still to do. For example, the growth of broadband has been impressive; however it appears that most of this growth comes from narrowband households upgrading, rather than new households gaining access to the internet. In other words it does not signal much of a lessening of the internet digital divide. For the BBC there is a growing issue of how best to focus its marketing effort. On the one hand there is the pressing need to encourage people to take their first steps into the digital world; on the other there is the need to encourage those who have already made the move to go further and become fully digital.There is some concern that the latter group may become irritated by messages designed for the former. We are encouraged to note from survey evidence that the BBC digital channels are seen as “good use of the licence fee” by an increasing proportion of audiences. BBC News 24 in particular is seen as “good use of the licence fee” by nearly 70% of the audience (although this has decreased slightly this year). Awareness of digital radio is growing and sales of DAB sets are growing rapidly – more rapidly than the increase in reach of BBC digital stations. This perhaps reflects the fact that sets are bought primarily for improved reception, 16 BBC Annual Report and Accounts 2005/2006 BBC News 24 Driving digital: Simon McCoy and Kate Silverton presenting BBC News 24, one of the BBC’s portfolio of extra channels available to digital viewers and listening behaviour does not automatically change with the purchase of a set.We have therefore asked for marketing effort to include some focus on the content of the BBC’s DAB services and their unique value to licence fee payers as well as on access to the services. bbc.co.uk has maintained high levels of awareness and we are pleased to see an increase in awareness of BBCi 24/7 – 48.2% (42.4% 2004/2005) – reflecting the marketing effort put into promoting its core news and children’s output. Technical and financial constraints are restricting opportunities for improving the availability of digital services. Coverage of digital terrestrial cannot be increased beyond the current 73% until digital switchover. Significant further increases in the BBC’s DAB network depend on the licence fee settlement.Where digital television is concerned, the BBC is continuing its efforts – with commercial public service broadcasters – to launch a free-to-air satellite service.This would extend the BBC’s digital channels to areas not currently reached by Freeview. In the meantime we are encouraged by the BBC’s efforts to drive take-up by building partnerships with manufacturers, retailers and broadcasters across television, radio, mobile and broadband ISPs. In addition, the BBC has been active in the Freeview consortium to ensure that Freeview’s technology and content are in good shape for switchover.The BBC has also been closely involved in the set up, launch and communications strategy of Digital UK (formerly ‘SwitchCo’). Urban Classic Building bridges: MC Purple with the BBC Concert Orchestra – a collaboration between 1Xtra, one of the BBC’s digital stations, and Radio 3, making connections between very different audiences Objective three Value for money Ensure that BBC management implements the findings of the value-for-money review by:  Making savings of £105million in 2005/2006 towards the target of annual savings of £355million by 2008  Developing a detailed, three- year plan to transform the BBC’s processes and make it more efficient and effective in providing services that meet the needs of licence fee payers Good progress has been made towards this objective. In March 2005 the Director- General announced a three-year efficiency programme which aims to deliver £355million of ongoing gross annual cash savings by 2007/2008.The BBC exceeded its savings target for 2005/2006, comprising £99million of ongoing cash savings and a further £7million of one-off programme genre mix changes. It remains on track to deliver its three-year target of annual savings. The majority of the cash savings were achieved through post closures across both content and professional service divisions which reduced headcount by 917 and 215 respectively.The second year of the programme is expected to see more savings derived from transformational changes to ways of working. One-off implementation costs in the original plan were forecast to be £197million over the three-year programme. During the year this forecast rose by £44million to £241million, the increase resulting mainly 5.4p cost per hour of viewing/listening to the BBC, based on average consumption from increased pension augmentation costs of post closures. Although actual spend on implementation costs in 2005/2006 was lower than forecast, at £34million, this is a result of timing differences in post closures and the overall one-off implementation costs are expected to remain at £241million. The savings reported above go beyond the cumulative seven year self-help targets of £3.3billion by 2006/2007 agreed with the DCMS for the current Charter period. The value-for-money targets are ambitious and require strong change management.We engaged PA Consulting to provide us with assurance that management’s three-year plans were sufficiently detailed and robust to drive the transformational change needed to achieve the targets. Management have acted on recommendations from PA Consulting: they have taken full and appropriate ownership for the change programme and introduced a monitoring framework; and strengthened their central change team who engage with leaders at all business levels. Detailed divisional change plans include roadmaps, key milestones and measures with regular reporting of progress against these to both management and Governors. Progress towards developing a full business architecture – establishing the principles underlying the execution of agreed BBC strategy – has been slower than initially expected. However, significant progress has now been made and it is expected the full framework will be completed in the autumn incorporating the Creative Future recommendations and the licence fee settlement. BBC Annual Report and Accounts 2005/2006 17 Governors’ review of objectives Objective four Impartiality and independence Ensure that the BBC meets the highest standards of accuracy, fairness and impartiality expected by audiences in all its programmes. In particular, strengthen editorial processes to deliver high-quality, trusted journalism by implementing the recommendations of the Neil Report and acting on the Governors’ independent reviews of impartiality. In overall terms we are satisfied with performance against this objective. During the year under review BBC news coverage met high standards of accuracy, impartiality and independence, and substantial progress was made in implementing the recommendations of the Neil Report and the Governors’ impartiality reviews. The Neil Report was the result of a management review led by Ronald Neil – a former Director of BBC News and Current Affairs – to consider the editorial lessons of the Hutton Inquiry into the death of Dr David Kelly.The report was published in 2004 and we endorsed its recommendations, which included changes to journalistic practice, the handling of editorial complaints, and the way BBC journalists are trained. In particular it recommended the establishment of a BBC College of Journalism and progress has been made here (see page 64). The other recommendations had already been implemented. 1.7 million contacts from members of the public to BBC Information in 2005/2006 In terms of impartiality, the first major challenge of the year came in May with the General Election. In the event, the number of complaints about impartiality, unfairness and balance was low.The most high-profile complaint came from the Conservative Party and related to The Heckler on BBC Three, a study of political heckling produced by BBC News.The programme makers had sent three hecklers to a public meeting addressed by the then Conservative leader Michael Howard. The hecklers had been fitted with radio microphones to record their interventions and these were spotted by the meeting organisers who seized the equipment. The Conservative complaint alleged bias and breach of BBC guidelines. Management rebutted both charges, the complaint was not referred to the Governors, and the programme was broadcast without further complaint. The suicide bombings in London on 7 July sparked an intense public debate on the BBC use of the word ‘terrorist’.The BBC’s published Editorial Guidelines do not ban use of the word but take the position that:“The word ‘terrorist’can be a barrier rather than an aid to understanding.We should try to avoid the term, without attribution.We should let other people characterise while we report the facts as we know them.” A number of commentators took issue with this, suggesting that the BBC was, in effect, condoning terrorism by being hesitant about using the word. In the light of this public debate, management reviewed the published guideline.They decided not to make any change to the guideline but to publish a guidance note for BBC programme makers providing additional context on the value of precision and consistency of language.We endorsed this approach, and it was published to supplement the advice in the Editorial Newswatch Being open and accountable: the Newswatch website gives audiences who may be unhappy with BBC News a way to be heard Guidelines (the text of the guidance note is available on the advice page of the Editorial Guidelines section of bbc.co.uk). In the summer, a further editorial challenge was created by Live8, the global music event staged to focus attention on issues of Third World debt in the week of the G8 summit. The BBC had to find a way to serve its audiences – who rightly expected to see and hear this event – but also to uphold its commitment to impartiality by not allowing the BBC to be perceived to offer a free ride for a political campaign.The impartiality issues were aired in editorial policy forums within the BBC in the run up to Live8, and raised with us in a report from the Director- General.The outcome was that, in addition to the event itself, a range of material was broadcast that set it in context and enabled viewers and listeners to make up their own minds about the issues involved. During the course of the year we commissioned a study of the impartiality of BBC News’ coverage of the Israeli- Palestinian conflict (see box), and asked management to update us on the progress of implementing the findings of our earlier impartiality study on coverage of the EU (see page 65). In terms of audience perceptions, results from a regular tracking survey conducted by MORI show that around three-quarters of the UK public (76%) say they trust BBC news programmes the most to give a fair, informed and balanced view on important events and issues compared to any other news programmes.When asked to consider all of the services that the main broadcasters offer, and not just news, over half of those surveyed believe that the words ‘Fair’,‘Accurate’and ‘Trustworthy’ are most applicable to the BBC. In a separate survey, around three-quarters of opinion formers (73%) believe the BBC is impartial and independent. 18 BBC Annual Report and Accounts 2005/2006 Programme spend by genre 2005/2006 (£million) 2006 2005 Factual and learning 394 351 News and current affairs 485 458 Entertainment 253 267 Sport 372 438 Children’s 140 134 Drama 427 398 Music and arts 241 245 Speech – Local Radio 182 175 Total 2,494 2,466 Education for children is included in Children’s; Film is included in Drama; Religion is included in Factual and learning Governors’ roadshow Listening to licence fee payers: BBC Chairman Michael Grade and fellow Governors taking questions at a public meeting in Cardiff. Public accountability activity is an important part of the Governors’ role The proportion of Conservative supporters who believe the BBC is biased against the Conservative Party has fallen from 26% in Q2 2005 to 21% in Q1 2006. As highlighted by the BBC Chairman in his Goodman Media Lecture in May 2005, the BBC faces new challenges on impartiality as a result of technological and social change.We, in collaboration with BBC management, are leading a project to deliver a set of principles underlying impartiality in the 21st century.The project will seek to identify how to deliver impartiality in ways that are relevant and convincing to the BBC’s many different audiences. The focus will be on UK audiences and domestic output and will consider the implications for all genres of programming. See pages 89 to 90 for further information about editorial compliance. BBC News coverage of the Israeli-Palestinian conflict In October 2005 we commissioned an independent panel chaired by Sir Quentin Thomas, President of the British Board of Film Classification, to “assess the impartiality of BBC News and Current Affairs coverage of the Israeli-Palestinian conflict with particular regard to accuracy, fairness, context, balance and bias, actual or perceived. The panel presented their report to us in April 2006 and we published it in full shortly afterwards. Its main finding was that there was no deliberate or systematic bias. The panel went on to say, however, that the audience feel they do not understand the conflict and, perhaps for that reason, do not see it as important or interesting. The panel’s view was that impartiality required a full and fair account and in that regard they found the BBC coverage to be inconsistent, not always providing a complete picture and in that sense misleading.The panel made a number of recommendations, including that the BBC should provide licence fee payers with greater context to assist their understanding of the complexities of the conflict. We passed the report to management and asked them to respond to us by June 2006, with the response set in the context of the Neil Report.The panel report is available on the BBC Governors’ website: www.bbcgovernors.co.uk. Management’s response will also be published there, together with our own conclusions. Objective five Accountability to audiences Deliver greater transparency and accountability to licence fee payers in 2005/2006 by, in particular:  Management ensuring that the changes to the complaints handling process are being implemented across the organisation  Governors developing Service Licences as the key tool for exercising effective stewardship of the public’s money We are encouraged by progress on this objective and look forward to further moves to increase transparency and accountability when the Trust is established. Changes to the complaints handling system were made in February 2005 and are now well established across the BBC.The aim of the system is to ensure that the BBC handles editorial complaints effectively, including responding to complainants within ten working days. Initially, complaints are handled either by the programme concerned, or by BBC Information. Complainants unhappy with the response have recourse to the independent Editorial Complaints Unit, and, if still unsatisfied, to the Governors’ Programme Complaints Committee, the final court of appeal. In 2005/2006, 91% of all complaints to the BBC received a response within ten working days – an improvement from 88% at the start of the year. For the full report of editorial complaints in 2005/2006, see page 62. BBC Annual Report and Accounts 2005/2006 19 Governors’ review of objectives This system, however, is for editorial complaints only and does not cover such things as TV licensing or complaints against off-air events.The new draft Agreement, published alongside the new Charter, requires the Trust to develop and consult on a complaints framework that includes a clear definition of the different categories of complaints.This will be developed during 2006 and consulted on once the Trust is in place. We have sought to increase our public accountability activity this year.We held our first ever AGM, in London, and since then we have held public meetings in Glasgow, Cardiff and Belfast. During the year we launched our own website: www.bbcgovernors.co.uk. Public consultations have also been a key development this year with a number being launched since summer 2005. Details of these – and of the issues raised by licence fee payers at our public meetings – can be found on the Governors’ website. One area where we wanted to know more about licence fee payers’ opinions was their response to the BBC’s own licence fee bid (a licence fee rising to £150, in 2005 pounds, in 2013/2014). We also wanted to understand licence fee payers’ reaction to the Government’s plan to fund targeted help via the licence fee.We commissioned Professor Patrick Barwise to carry out an independent investigation of these two areas. His report, published in April 2006, concluded that:  There is no ‘tipping point’ above which willingness to pay would drop dramatically  The more consumers know about the BBC’s proposed new services, the more positive their attitude  When asked to think about it, and if really forced to choose between paying the licence fee and losing the BBC’s services, most licence fee payers would, if they had Audience approval of the BBC 2005/2006 6.6 2004/2005 6.5 2003/2004 6.7 2002/2003 6.8 2001/2002 6.8 2000/2001 6.5 Source: Pan-BBC Tracking Study age 15+ Note: Figures are a mean score out of ten to, pay substantially more than the current £10 per month for existing BBC services  If the licence fee increased to £150 a year (in 2005 pounds) in 2013/2014 the proportion of people willing to pay for existing services would fall from about 75–80% today to about 65–70% in 2013/2014.This rises to 70–75% if the proposed new services are added  When asked about a licence fee supplement to pay for help for the vulnerable during digital switchover, 53% support and 47% oppose. However, if the Government proceeds with this proposal it would not be the straw that broke the licence fee’s back Service Licences are one of the key accountability tools currently in development.The licences will detail the budget and remit of each BBC service, how they contribute to the delivery of the BBC’s public purposes, and how performance should be measured. Our work on these included a public consultation on the framework in the latter part of 2005.The responses to this (which can be found on the Governors’ website) are being taken account of in the drafting of the Service Licences themselves. Service Licences are part of the new governance arrangements that will come into force with the arrival of the Trust and the new Charter. We have done a good deal of work to develop our accountability in preparation for handing over to the Trust. Accountability to licence fee payers is an imperative across the BBC and will be a particular focus for the Trust. Since his appointment, the BBC Chairman has regularly made himself available for questioning by licence fee payers on BBC radio phone-ins and we are developing other new ways to reach out to the audiences with accountability activity. Progress will be monitored over Combined monthly reach of BBC Television, BBC Radio and bbc.co.uk (%) 2004/2005 2003/2004 2002/2003 2005/2006 95.6 96.6 96.2 94.3 Source: Pan-BBC Tracking Study age 15+, claimed usage the current year as part of the Governors’ Accountability to Audiences Objective for 2006/2007. 20 BBC Annual Report and Accounts 2005/2006 Governors’ objectives for 2006/2007 The existing BBC Charter requires us to set and report on annual objectives. The objectives for 2006/2007 focus on major pan-BBC priorities. Under the new Charter the BBC Trust will have a new set of tools for holding the BBC to account based on Purpose Remits, Service Licences and Statements of Programme Policy. The Trust will take a view on whether or not there is a continuing role for annual corporate objectives for the BBC. In the meantime we have decided that the 2006/2007 objectives should cover the same strategic priorities as those for 2005/2006, updated to reflect progress made during the year as well as new initiatives for the coming transitional year – to be approved where necessary by the Governors or the Trust. 1 Programme strategy Ensure that BBC management continue to develop and begin to implement the five-year editorial strategy for BBC programmes and services by translating the findings of Creative Future into service strategies and pan-BBC proposals. In Television, continue progress towards the detailed objectives set in 2005/2006:  Reducing the volume of repeats in BBC One peak to below 8.5% in 2006/2007 (towards a target of 5% in 2008/2009)1  Continue to increase overall investment in original UK comedy and drama  Refresh BBC One’s early evening output, paying particular attention to the lifecycle of programmes or formats 1 Definition of repeats to include digital transfers from BBC Three and BBC Four, but not digital premieres (eg Spooks) 2 Driving digital Ensure that BBC management prepare for digital switchover and drive the market for free-to-air digital television, digital radio and new media whilst continuing to serve the needs of the analogue-only audience by:  Raising awareness of how the BBC’s digital services add value to the overall portfolio  Improving their availability  Working in partnership with the commercial sector to drive take-up 3 Value for money Ensure that BBC management deliver value-for-money savings whilst retaining quality output. In 2006/2007, this will be measured against the following goals:  Headcount: Achieving headcount reduction targets of 2,055 in 2006/2007, towards the target of 3,763 for the three years to 2007/2008  Savings: Making gross cumulative cash savings of £211million in 2006/2007, which includes new gross cash savings of £112million, towards a target of annual gross cash savings of £355million by 2007/2008 (after three years)  Implementation costs: Incurring implementation costs of no more than £148million in 2006/2007 from the total of £241million one-off implementation costs included within the three-year plan  Business model: Developing a coherent business architecture which underpins the BBC’s transformation  Financial planning: Implementing a financial plan that ensures the most effective allocation of BBC funds to meet the needs of the licence fee payer, begins to set targets for continuous improvement and has the flexibility to deal with new audience priorities and cost pressures. In particular:  Worldwide to improve return to the BBC by providing double digit growth in underlying profit (ie excluding exceptional items) plus ongoing sales growth and to achieve competitive performance levels, delivering a return on sales of at least 10% and EBITDA (earnings before interest, tax, depreciation and amortisation) margin of at least 22%  Net licence fee sales to increase by 1.04%, with evasion falling from 4.7% in 2005/2006 to 4.6% 4 Impartiality Ensure that the BBC meets the highest standards of accuracy, fairness and impartiality expected by audiences. In particular, respond to the Governors’ independent reviews of impartiality to ensure strong editorial processes and training that deliver high quality, trusted journalism. 5 Accountability Focus on improving the BBC’s accountability to audiences. In particular: The BBC Governance Unit to:  Develop and conduct a major public survey looking at attitudes towards the BBC, for consideration by the BBC Trust  In readiness for the Trust, work with the Broadcasting Councils and English National Forum to develop an action plan to engage more widely with audiences, build the profile of the Councils, and contribute advice across the range of the BBC’s public purposes BBC Management to:  Develop new service strategies in response to the Creative Future project ensuring that all audiences are well served and in particular to provide adequate focus on improving perceptions among those audiences less favourable towards the BBC BBC Annual Report and Accounts 2005/2006 21 The BBC at a glance Television Radio BBC Five Live Sports Extra is a part-time network BBC One aims to be the UK’s most valued television channel, with the broadest range of quality programmes of any UK mainstream network. BBC Two aims to bring challenging, intelligent television to a wide audience by combining serious factual and specialist subjects with inventive comedy and distinctive drama. BBC Three aims to offer innovative British content and talent, providing a broad mix of programmes aimed primarily at younger audiences. BBC Four aims to be British television’s most intellectually and culturally enriching channel, offering a distinctive mix of documentaries, performance, music, film and topical features. The CBBC Channel aims to offer a distinctive mixed schedule for 6 to12 year olds, encouraging the development of existing and new interests, helping children to understand and embrace the world around them. BBC Radio 1 aims to offer a high-quality service for young audiences combining the best new music, a comprehensive range of live studio sessions, concerts and festivals, and tailored speech output. BBC Radio 2 aims to bring listeners a broad range of popular and specialist music focused on British talent and live performances, complemented by a broad range of speech output. BBC Radio 3 is centred on classical music, and also aims to provide a broad spectrum of jazz and world music, drama and arts, and includes live and specially recorded performances. BBC Radio 4 uses the power of the spoken word to offer programming of depth which seeks to engage and inspire with a unique mix of factual programmes, drama, readings and comedy. BBC Radio Five Live broadcasts live news and sport 24 hours a day and aims to present events as they happen in an accessible style, with particular emphasis on targeting 25 to 44 year olds. providing additional sports coverage through rights already owned by BBC Radio Five Live to deliver greater value to licence fee payers. 1Xtra aims to play the best in contemporary black music, with a strong emphasis on delivering high-quality live music and supporting new British artists. BBC 6 Music aims to engage with lovers of popular music by offering the best music from the BBC sound archive together with current releases outside the mainstream, complemented by music news and documentaries. BBC 7 is a speech-based digital radio service offering comedy, drama and readings mainly from the BBC speech archive. It is also the home of children’s speech radio. BBC Asian Network aims to offer a contemporary mix of music and speech, with particular emphasis on challenging debate and live performance, to young British Asians. CBeebies aims to offer a mix of high-quality, UK-produced programmes designed to encourage learning through play for children aged five and under, in a consistently safe environment. 22 BBC Annual Report and Accounts 2005/2006 New Media News Nations & Regions bbc.co.uk aims to provide innovative and distinctive online content, promoting internet use to develop a deeper relationship with licence fee payers and to strengthen BBC accountability. BBCi offers digital television audiences all-day, up-to-the-minute content including news, weather, learning, entertainment and interactive programming. BBC jam is a free online service providing high-quality interactive resources structured around key elements of the school curriculum for 5 to 16 year olds. BBC News seeks to provide the best journalism in the world and aspires to be the world’s most trusted news organisation: accurate, impartial and independent. BBC News 24 aims to deliver news, analysis and insight, supported by the BBC’s newsgathering operations, all day, every day of the year. BBC Parliament is the only UK channel dedicated to the coverage of politics, featuring debates, committees and the work of the devolved chambers of the UK. BBC World Service provides international news, analysis and information in English and 32 other languages on radio and the internet. BBC World is the BBC’s commercially-funded international 24-hour television news and information channel. BBC English Regions serves a wide range of urban and rural communities on television, radio and online and aims to be the most trusted and creative local broadcaster in England. BBC Scotland aims to produce a broad range of distinctive television and radio programmes for all age groups that properly reflect the diverse nature of Scotland. BBC Cymru Wales is committed to producing services which reflect the unique culture and history of Wales, and its social and political landscape. BBC Northern Ireland aims to provide something of value for everyone in the community through its broad portfolio of programmes and services that reflect local interests and experiences. BBC Annual Report and Accounts 2005/2006 23 Governors’ review of services – Television Overview BBC Television is facing sharply increased competition as the number of digital channels grows rapidly.Audiences to BBC One and BBC Two have fallen and the rising numbers watching the digital channels BBC Three and BBC Four have not yet made up the losses.Younger viewers have been lost in disproportionately large numbers – when they switch from analogue to digital they show an increased tendency also to switch away from television.We are reassured by the Director-General’s clear focus on winning back younger audiences as a priority for the coming period. Creatively speaking, BBC One has had an outstanding year. BBC Two is continuing to refine its schedule in order to increase its appeal and reach while staying true to its remit. BBC Three’s audience is continuing to grow strongly – the challenge is to broaden reach by appealing to young audiences. BBC Four has had a very good year and its audiences rate it very highly indeed. In children’s television, The CBBC Channel is in strong creative health and has continued to increase its audience. CBeebies recorded a reduction in reach, a reflection of both the pressing need for creative renewal of the channel and of the increasing competition for its audience. BBC Television now draws its material from a wide range of sources inside and outside the BBC. BBC Cymru Wales has made a particularly strong contribution to the BBC’s drama output this year. 24 BBC Annual Report and Accounts 2005/2006 20 million people watched at least 15 minutes of Planet Earth (BBC One, March–April 2006) Remit BBC One aims to be the UK’s most valued television channel, with the broadest range of quality programmes of any UK mainstream network.The channel is committed to widening the appeal of all genres by making a range of subjects accessible to a broad audience. BBC One is committed to covering national and international sports events and issues, showcasing landmark programmes and exploring new ways of presenting specialist subjects. The continuing modernisation of BBC One, the Corporation’s flagship television service, remains a key priority for the BBC. During the year under review the channel has had some outstanding creative successes. However, these have not prevented a further erosion of overall audience reach. In all homes, BBC One’s average 15-minute weekly reach to viewers aged 4+ fell by 2.2 percentage points, or nearly one million people. Average reach in 2005/2006 was 79.7% or 44.5 million people (81.9%/45.4 million in 2004/2005)1. These figures do need to be seen in context. In an increasingly competitive environment BBC One continues to reach more viewers than any other television channel in both analogue and multichannel homes. In multichannel homes, where the choice of viewing is by definition far wider, BBC One is still watched by more than three out of four viewers.The rapid spread of digital, and the inevitable audience fragmentation that accompanies it, means that some degree of erosion of reach may be inevitable over time, and the growth in Bleak House Showing high quality classic drama: cast-members from Bleak House – BBC One made a big impact by running this Dickens serialisation as a soap, an approach in tune with the original publication of the novel reach of the BBC’s own digital channels is going some way to replace (though not yet wholly) BBC One’s lost viewers. Nevertheless, given the size of the channel’s budget and its importance in building licence fee payers’ overall satisfaction with the BBC, there is no room for complacency.There is a particular problem with younger viewers who show an increased tendency to move away from television when they switch from analogue to digital.We note management’s commitment in the Statements of Programme Policy to tackle declining reach with popular drama and family entertainment that brings in a younger audience.This will mean continuing to take creative risks, and maintaining strong resolve when they do not succeed. For example, BBC One was ultimately unsuccessful in its attempt to establish Davina McCall in an unfamiliar setting, but the attempt was worth making. The creative successes have come from a broad range of genres including drama, entertainment and factual. In drama, three titles – all very different in kind – stand out: Bleak House, Doctor Who and Life on Mars. They have helped BBC One maintain its clear lead among all UK channels as the “channel best for drama” in the BBC’s audience research. Bleak House had everything that audiences expect from a BBC classic costume drama: fine acting (and imaginative casting), strong writing, intelligent direction and the highest production values.What made it different was the decision to run it as a soap, with half-hour episodes stripped across the week and an omnibus edition at weekends. This was an inspired idea that went with the grain of the original publication of Dickens’ novel in instalments, each one ending with a cliffhanger, and it helped to draw in large and appreciative audiences. Strictly Come Dancing Making strong family entertainment: cricketer Darren Gough, winner of the 2005 Strictly Come Dancing, with partner Lilia Kopylova.The series format has won international success as a British television export Programmes such as this define the notion of quality on the BBC. Doctor Who has continued to delight early evening family audiences on Saturdays – a reinvention of real wit and flair. The potentially problematic departure of Christopher Eccleston from the title role was seized as an opportunity and David Tennant was in place in time to provide a successful Christmas special before starting a new series in 2006/2007. Dr Who’s television output is extended by a rich website and there have been imaginative experiments with interactive elements – the Christmas special was supported by a specially written interactive adventure accessed via the red button.The audience for this approached half a million. In our consultations with viewers and listeners, they often cite programmes such as Dr Who as good BBC family entertainment. Strictly Come Dancing, which had another successful series, is another programme that draws similar unprompted praise from audiences. Life on Mars also used the idea of time travel – this time to reinvent one of the staple television genres, the detective series. It brilliantly played 21st-century sensibilities against 1970s realities (including 1970s fashions) through the plot device of sending a modern-day detective back in time. Its grip on the public consciousness was evidenced by the number of newspaper opinion pieces that used the series title as a jumping-off point for nostalgic articles comparing past and present ways of doing things. One of the great strengths of BBC One is its range – not just drama and entertainment, but religion, factual, documentary, news and current affairs, children’s, sport and more – and the fact that it can demonstrate quality right across the range, not just in a handful BBC Annual Report and Accounts 2005/2006 25 Governors’ review of services – Television of genres. Memorable factual output included Planet Earth, narrated by David Attenborough, which exploited new technologies in film-making to bring rarely seen facets of nature into astonishing close- up. Cameraman Mark Smith’s sequence of a snow leopard hunting a mountain goat high in the Himalayas – the culmination of a year’s quest – was an extraordinary achievement. David Attenborough’s great gifts as an ambassador for and interpreter of the natural world were also on display in his BBC One series on the world of insects, Life in the Undergrowth. There were a number of major set-piece events during the year.The 60th anniversaries of VE Day and VJ Day were well marked with a mixture of outside broadcasts of the major public events and output exploring the historical context. The ability of the BBC to mount big outside broadcasts at short notice and cope with complex logistical problems was demonstrated over 48 hours in April with exemplary coverage of the funeral of Pope John Paul II in Rome, followed the next day by equally memorable coverage of the wedding of Prince Charles and Camilla Parker Bowles in Windsor. Later in the year, Live8, the Hyde Park concert highlighting poverty in Africa in the week of the G8 summit, was organised at extremely short notice and the BBC’s coverage was all the more notable for that. Africa was also the theme of the BBC’s Africa Lives season.This celebration and exploration of African life and culture spread across all BBC channels and platforms but was led by BBC One. It included output from many different genres, including The Girl in the Café,a romantic comedy written by Richard Curtis; Geldof in Africa, a personal journey by Bob Geldof, and a story line in Holby City that sent two characters to Ghana. Live8 Showcasing big events: the Live8 concert in Hyde Park, mounted at short notice, was a big – but not insurmountable – test for the BBC Although the output was of variable quality, overall this was a public service enterprise of admirable ambition, and of a scale and scope that only the BBC could have delivered. By chance, Live8 coincided with the Africa season and raised some impartiality issues as a result – our report on page 18 shows how they were managed. Notable popular arts coverage included A Picture of Britain, a celebration of the British landscape as seen through the eyes of artists, writers and composers.This series, a collaboration with Tate Britain, was presented by David Dimbleby, who demonstrated that his distinctive approach works well on material far removed from his usual fare of politics and current affairs. He brought a fresh audience to arts programming on BBC One. Just as memorable, The Queen, by Rolf brought BBC cameras into Buckingham Palace to observe Rolf Harris painting an 80th birthday portrait of the Queen – one of the more remarkable combinations of access, cast and occasion to feature anywhere on British television during the year. Little Britain returned to BBC One for another successful series. However, although the channel has maintained its position among all its UK competitors as the “channel best for comedy” in BBC audience research, there is a pressing need to deliver other new comedies that work for mainstream audiences and meet audience expectations from BBC One in this key programme genre.The Director- General has made BBC One comedy a high priority for additional investment and a number of new pilots are in the pipeline. EastEnders continues to be an important part of the BBC One schedule and an important driver of perceptions of the channel as a whole. Last year we noted Planet Earth Bringing natural history into sharp focus: David Attenborough’s latest series, Planet Earth, brought a close-up view of nature, including unique pictures of a Himalayan snow leopard, rarely seen and never before pictured like this some question marks over its performance. This year it seems to have stabilised. This was reflected in the steadying of scores for BBC One when audiences were asked which was the best channel for soaps – these scores had declined sharply in 2004/2005 – and by the awards won, including a Bafta. However, ITV maintains a very large lead in this area, reflecting in part its much larger output of soaps. Viewers expressed strong and unprompted appreciation of a special EastEnders episode marking Armistice Day. In a relatively quiet year for sport on BBC One, coverage of the Six Nations Rugby and the Commonwealth Games demonstrated once again that major sporting events remain hugely popular. The issue of repeats is one that audiences often raise in our consultations and we are encouraged by BBC One’s continuing progress in reducing repeats in peak time. For more on this, see our report on pages 15 to 16. 1The population aged 4+ rose by 400,000 between 2004/2005 and 2005/2006 26 BBC Annual Report and Accounts 2005/2006 Springwatch Tracking the changing seasons: Bill Oddie and Kate Humble involved the audience in recording the coming of spring – many thousands helped build a detailed picture of the season unfolding across the UK Remit BBC Two sets out to be a mixed-genre channel combining serious factual and specialist subjects with inventive comedy and distinctive drama to bring challenging, intelligent television to a wide audience. In 2003 we approved a new strategy for BBC Two which aimed to underline its distinctive public service role as a channel offering a more challenging mix of output than BBC One and, in particular, with a strong and distinctive factual core. This was achieved by shifting funding away from entertainment, reducing the volume of lifestyle programmes and increasing the amount of arts and current affairs in peak time. The repositioning was achieved but at some cost in terms of audience numbers, exacerbated by increasing competition for viewers from the growing number of digital channels. Audience reach has continued to fall, although the rate of decline has slowed and this may be a sign that audiences are stabilising, although there are problems reaching younger and ethnic minority audiences. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in all homes was 59.1% or 33 million people (61.4%/34 million in 2004/2005)2. However, these figures are averages. Reach is higher in analogue-only homes, but very significantly lower in satellite homes.This suggests that BBC Two faces further threats to its audience position as the UK moves towards analogue switch-off. In last year’s Annual Report we noted that the new channel controller was reviewing The Catherine Tate Show Investing in distinctive comedy: Catherine Tate’s sketch show, which had its second season in 2005 – part of the BBC’s response to audience pressure to develop fresh UK comic talent the implementation of the strategy with a view to broadening its appeal.The results were presented to us in July 2005. The key challenge identified was connecting with digital audiences and anticipating the expansion of on-demand technologies. While audience appreciation was high, and there had been innovation in music, arts and religion as well as growth in current affairs at 9pm, the amount of original drama and comedy had declined.To counter this, further investment was planned in these two genres, alongside further innovation in factual programmes. At the same time, trials began to explore the potential benefits of on-demand by making programmes available on broadband via the redesigned website.This should increase reach as audiences will be able to watch outside the scheduled slot. We endorsed these proposals for the further evolution of the channel and will continue to monitor progress. In the year under review, BBC Two carried a broad range of outstanding output.This included Elusive Peace: Israel and the Arabs, a three-part series exploring the last eight years of the Middle East peace process through interviews with key protagonists. Coast, the result of a collaborative partnership across the BBC, was an ambitious series exploring the maritime history and geography of the UK coastline. Strong comedy included Extras, Ricky Gervais’ latest excursion into the comedy of self-delusion, and Catherine Tate consolidated her reputation with a new series of The Catherine Tate Show which pushed more of her catch-phrases into general usage.William Golding’s epic trilogy of novels To the Ends of the Earth was adapted into a memorable classic drama. Martin Scorsese’s illuminating documentary on Bob Dylan, Arena: No Direction Home, created enormous interest. Holocaust – 6 million average audience to the final episode of The Apprentice (BBC Two, February–May 2006) A Music Memorial Film from Auschwitz was a moving tribute to the Jewish musicians who died in the death camps.The Winter Olympics were the highlight of sport on the channel during the year. Springwatch, presented by Bill Oddie, drew large audiences with its fresh approach to natural history for family audiences. It successfully encouraged viewers to contribute their own observations of nature through its national survey of springtime phenomena. The Monastery drew large and appreciative audiences as it followed five laymen spending 40 days and nights in a Benedictine monastery trying to discover if the monastic disciplines had something to offer them. This was a surprising, thoughtful and tactful use of reality television techniques to explore serious spiritual themes. Top Gear, a longstanding cornerstone of the schedule, brought wit, verve and imaginative production styles to its coverage of cars and everything to do with them. The Apprentice and Dragon’s Den returned for successful second series, inventively opening up the world of business and entrepreneurship to new audiences. The Apprentice has been one of the successes of the broadband trial on bbc.co.uk/bbctwo, where entire programmes have been made available for downloading – initial public demand has indicated the potential appeal of non linear programming. 2The population aged 4+ rose by 400,000 between 2004/2005 and 2005/2006 BBC Annual Report and Accounts 2005/2006 27 Governors’ review of services – Television Remit BBC Three is dedicated to innovative British content and talent aimed primarily at younger audiences.The channel is committed to a mixed schedule of news, current affairs, music, arts, factual knowledge-building content and coverage of international issues, as well as to high- quality, distinctive new drama, comedy and entertainment. Audiences to BBC Three are continuing to grow. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in multichannel homes was 16.1% or 6.8 million people (14.8%/5.6 million in 2004/2005)3. At its launch in 2003, BBC Three was given an extremely demanding remit – the conditions for approval laid upon it by the Secretary of State were much more detailed than for the other BBC digital television channels. In general terms it has done well and has maintained its commitment to UK-produced content and its remit for innovation and risk-taking. However, it was clear that some parts of the schedule were not delivering value for money, in particular the 7 O’Clock News. As we noted in last year’s Annual Report, we asked management to consider the future role of news on BBC Three and their conclusions were presented to us in June 2005. The main recommendation was to drop the 7pm news and close its website. Although admirably innovative, the bulletin had not succeeded in generating a substantial audience nor had its associated interactive news services.This has not been the case with the channel’s other hourly Funland Commissioning innovative drama: Ian Pulestone- Davies and Frances Barber in the dark comic thriller Funland – part of BBC Three’s commitment to bring its audiences distinctive new drama news offering, 60 Seconds, which has proved a successful format for delivering news to the younger adult audiences targeted by the channel. Experiments with changing the transmission time of the longer bulletin and altering its format and presentation were not successful in significantly increasing its impact. A second recommendation from management was to alter the channel’s remit.The original wording committed the channel to a number of specific factual sub-genres including education, science, religion and ethics, and business. In practice, the channel management discovered that this large number of narrow commitments was a hindrance rather than a help in delivering high-quality factual content to its audiences. Some of BBC Three’s most successful factual output did not fit easily into the specified sub-genres. For example, it was unclear whether Little Angels (on parenting skills) or Body Hits (on health issues) should be classified as education or science. In management’s view, it would be more productive to consolidate its commitments into a single ‘knowledgebuilding’ category and to increase its hours commitments in this area. We endorsed both recommendations. With the agreement of the Secretary of State the wording of the remit was changed (the new wording is at the head of this review). The channel’s commitment to factual knowledge-building output has produced some notable successes in the year under review on the general theme of self- improvement.They include Honey We’re Killing the Kids (on parents’ role in their children’s unhealthy eating habits, with a linked exhibition at the Science Museum); Spendaholics (on personal debt); and Dog Borstal (on training pets). Naked City Reporting cutting-edge art: 1,700 volunteers assembled naked on the Quayside at Gateshead to be photographed by the US artist Spencer Tunick – a collaboration between BBC Three and the Baltic Centre for Contemporary Art BBC Three has continued to perform strongly with home-grown comedy. Two Pints of Lager and a Packet of Crisps, Tittybangbang, Man Stroke Woman, Ideal and a further series of the channel’s established hit Little Britain are good examples of the channel’s vigour in tackling this difficult and risky genre. Strong drama included the dark comedy Funland. The Flashmob – the Opera format was successfully repeated, this time in Sheffield with a version of the Faust story performed in front of the shoppers in the Meadowhall shopping centre. Naked City,a collaboration with the Baltic Centre for Contemporary Art on Tyneside,recorded the artist Spencer Tunick’s project to assemble 1,700 naked volunteers on the Quayside and photograph them. BBC Three has done innovative work to extend its output beyond broadcast, for example by premiering the new series of its comedy The Mighty Boosh on broadband via bbc.co.uk. The channel’s overall success is to be applauded. However, there are areas for concern.The channel has a specific remit to appeal to younger audiences but the average age of its audience is towards the older end of the target age-range. Management are looking to refocus on younger audiences, and a re-emphasis on risk-taking, distinctive and high quality origination may hold the key here.The channel cannot afford any long-term decline in audience perceptions of its originality. 3The number of individuals in multichannel homes grew by 5 million to 42.5 million between 2004/2005 and 2005/2006 28 BBC Annual Report and Accounts 2005/2006 The Jitterbug Years Tracing history through music: BBC Four used contemporary hits and archive footage to bring alive the story of post-war Britain – part of the channel’s Lost Decade season examining British culture from 1945–1955 Remit BBC Four aims to serve audiences in search of even greater depth and range in their viewing.With an ambition to be British television’s most intellectually and culturally enriching channel, BBC Four sets out to balance a distinctive mix of documentary, performance, music, film and topical features to offer a satisfying alternative to more mainstream programming. Audiences to BBC Four continue to rise. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in multichannel homes was 6.1% or 2.6 million people (4.8%/1.8 million in 2004/2005)4. BBC Four has continued steadily to build its reputation for unashamedly literate, intelligent and challenging output. BBC audience research suggests that BBC Four viewers rate the channel ahead of all its UK competitors, terrestrial as well as digital, for the high quality of its programmes. The channel has made an impact by developing one-off dramas on contemporary themes and personalities. Fantabulosa was a memorably bleak portrait of the comedian Kenneth Williams based on his diaries, and The Chatterly Affair an engagingly oblique dramatisation of the 1963 trial for obscenity of D H Lawrence’s novel. The Quatermass Experiment was the first live drama on BBC television for many years. A View from a Hill brought a satisfying chill to Christmas with a fine adaptation of M R James’ classic ghost story. Fantabulosa Drama to make you think: Michael Sheen as Kenneth Williams in Fantabulosa, a compelling portrait revealing the brilliant comedian’s darker side Documentaries are a particularly strong feature of the channel.The Storyville strand (shared with BBC Two) has drawn justified praise for its eclectic commissioning. Outside the Storyville strand, memorable documentary has included Monsoon Railway, an evocative portrait of the Assam and Bengal railway and some of the lives it touches. BBC Four is the home of international film on the BBC.The channel showed all three parts of Heimat (Edgar Reitz’s monumental chronicle of modern German history) and has continued its commitment to the World Cinema Awards.This sits alongside support of the Grierson Awards for documentary and the Samuel Johnson Award for nonfiction as part of the channel’s wider engagement with these genres. Innovative comedy is one of the ways the channel seeks to broaden its appeal while staying true to its remit, and the second series of the sharp political satire The Thick of It demonstrated what can be achieved here.The channel also seeks to increase its impact with seasons of linked output. The Lost Decade was an eye-opening series of documentaries examining different aspects of life in Britain between 1945 and 1955; the subjects covered included sex, censorship, food, politics, sport, leisure and culture.The Bob Dylan season built imaginatively on the momentum created by the Scorsese documentary on BBC Two with a collection of new and archive films. Folk Britannia celebrated the traditional music of the UK through a linked series of documentaries, archive programming and live performances. 4The number of individuals in multichannel homes grew by 5 million to 42.5 million between 2004/2005 and 2005/2006 127 hours of new educational programming broadcast on BBC Three in 2005/2006 BBC Annual Report and Accounts 2005/2006 29 Governors’ review of services –Television Remit The CBBC Channel aims to offer a distinctive mixed schedule for children from 6 to 12 years old, encouraging them to find out more about existing interests or inspiring them to develop new ones, and helping them to understand and embrace the world around them.The channel puts an emphasis on encouraging participation. Audiences to The CBBC Channel have continued to rise. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in multichannel homes was 6.0% or 2.6 million people (5.6%/2.1 million in 2004/2005)5. The distinctiveness of the channel remains its high quality, its range (including news, education and drama), its low level of repeats, its freedom from adverts and its high proportion of quality UK-originated material throughout the day. During the year more quality content, particularly drama, received its premiere on The CBBC Channel – and CBeebies – rather than BBC One or Two. The channel’s presentation style is lively and energetic and it works hard to stay in tune with its demanding audiences. In last year’s report we noted the reservations raised by Professor Patrick Barwise in his independent review of the channel commissioned by the Department for Culture, Media and Sport (DCMS) about the tone of voice of The CBBC Channel, and we asked management to respond Jonny’s Hotshots Encouraging sports participation: England international Jonny Wilkinson shares the secrets of rugby with CBBC viewers formally to us.Their report was presented to us in July 2005. Management identified some specific problems with inexperienced presenters (although making the point that the channel is required to develop new on-air talent) and accepted that occasionally boundaries of taste had been crossed in the Saturday morning show Dick and Dom in da Bungalow. However, they assured us that proper controls were in place, including induction training, editorial guidelines and programme review forums. We endorsed their approach to tone and presentation style and supported the overall performance of the channel, which has been a very successful addition to the BBC portfolio and prompts very positive feedback from parents. The CBBC Channel’s philosophy is “learning through fun”. An element of learning and life skills development pervades a large part of its output including drama and factual. Blue Peter, Newsround and Short Change demonstrate that there is a serious thread to the channel. Short Change deals with consumer issues and equips children to make informed choices. Newsround now has an investigative strand, examining problems such as underage drinking in the UK. The Newsround Press Pack website was launched, enabling children to learn the basics of journalism and see their work published, and the site has proved extremely popular.The channel also launched Sportsround, a weekly sports show that encourages children to take part in sport. In Jonny’s Hotshots, the England international Jonny Wilkinson gave rugby masterclasses to a group of children. The schedule also includes Class TV,a four-hour block of schools programmes transmitted every weekday during term time.These programmes are designed 56% of children in Great Britain aged 7–15 accessed bbc.co.uk/CBBC in December 2005 primarily for use in the classroom and are focused on the school curriculum. The launch of new digital channels aimed at sections of CBBC’s heartland audience means that the channel may have to work hard to maintain its reach in the coming period. However, on the evidence of the last year it is well placed to meet the challenge, and management have embarked on a programme of refreshing the channel, including ending some long-running and successful titles. 5The number of individuals in multichannel homes grew by 5 million to 42.5 million between 2004/2005 and 2005/2006 30 BBC Annual Report and Accounts 2005/2006BBCAnnual Report and Accounts 2005/2006 Charlie and Lola Learning about life: Lauren Child’s award-winning children’s books about family relationships, brought to CBeebies in a new UK animation Remit CBeebies aims to offer a mix of new and landmark, high-quality, UK-produced programmes to educate and entertain the BBC’s youngest audience.The service provides a range of programming designed to encourage learning through play for children aged five and under, in a consistently safe environment. Reach to CBeebies fell slightly during the year, although because the number of homes where the channel can be received is rising, the number of people watching the channel rose6. In 2005/2006, average weekly 15-minute reach to viewers aged 4+ in multichannel homes was 8.8% or 3.7 million people (9.0%/3.4 million people in 2004/2005). As many viewers are aged under four these figures underestimate the true size of the audience. The channel’s philosophy is “learning through play” and almost all the programming is linked to the Government’s Foundation Stage Curriculum. New programming this year included Lazytown, encouraging health and fitness, and Charlie and Lola, a new UK animation looking at family relationships through children’s eyes – a production of great charm and freshness. Muffin the Mule was revived, giving its viewers insight into the value of friends and teamwork. Strong returning series included Boogie Beebies (dance and sing-along); The Roly Mo Show (drama and storytelling); and Tweenies (community and social skills). CBeebies’ interactive service is the second most-used BBC interactive service after Weekly reach of BBC Television services 2005/2006 (% individuals) 2006 2005 2005/ 2004/ 85.3 86.6 BBC Two BBC One BBC Television 59.1 61.4 79.7 81.9 BBC Three 11.8 9.4 BBC Four 4.5 3.0 The CBBC Channel 4.2 3.5 CBeebies 6.4 5.8 BBC News 24 BBC Parliament 5.4 4.2 0.2 0.2 Source: BARB,TNS/Infosys, age 4+ in All Homes, average 15-minute weekly reach 2005/2006 News and the channel continues to find innovative ways to exploit the educational possibilities of online.The Something Special website and associated programmes are designed to help children with learning difficulties.The language used in the programmes is supported by Makaton signs and symbols, designed to be understood by children in the early stages of language development and recognised as an effective way of building the communication skills of people with learning difficulties. CBeebies’ success is recognised by parents who consistently rate it as the best channel for children. However, although it remains the market leader among all children’s channels, the fall in reach during the year under review is a clear sign that it is starting to face problems in an increasingly competitive digital world. Some of its programme titles have reached the end of their creative life and there is a pressing need to refresh the portfolio. Management have made clear their awareness of the issue in their Statements of Programme Policy and we note their commitment to provide more content for the older age range among CBeebies’ viewers. 6The number of individuals in multichannel homes grew by 5 million to 42.5 million between 2004/2005 and 2005/2006 BBC Annual Report and Accounts 2005/2006BBC31Annual Report and Accounts 2005/2006 Governors’ review of services – Radio Overview The radio landscape continues to change at great speed, with consolidation in the commercial sector, and the rapid spread of new ways of listening. Increasingly, younger audiences are listening via digital platforms, leading to expectations that they will be offered not just music but also supporting visual materials, and BBC Radio has begun to experiment using interactive television. It has also extended its podcasting trial – this will be included in the Public Value Test to be applied to the BBC iPlayer. Overall, BBC Radio continues to perform strongly – indeed its top performing output attracts audiences on a par with hit television shows. In general terms audiences are strong, although the picture varies across the portfolio and the rising popularity of downloaded music threatens reach to younger listeners who now have somewhere else to go for their music other than radio.The BBC’s digital-only stations are generally in good health and are beginning to make a contribution to the overall reach of BBC Radio. We agreed a new remit for BBC Asian Network to deal with some problems there. We have always regarded distinctiveness as lying at the heart of the remits for Radio 1 and Radio 2. Under the present governance system we believe we have been successful in ensuring that management have delivered distinctive output for the two networks. Using the tools available to the Trust we believe it will be easier both to maintain this – and to provide further objective measures of performance in this regard. 32 BBC Annual Report and Accounts 2005/2006 Sunday Surgery Promoting safer sex: The Radio 1 Sex Tour,a collaboration with the Open University, travelled round the UK investigating sexual attitudes as part of Radio 1’s Sunday Surgery – here, in Londonderry, with Big Brother star Kemal Remit BBC Radio 1 aims to offer an exciting, high-quality service for young audiences. It is committed to playing the best new music and delivering a comprehensive range of live studio sessions, concerts and festival broadcasts.The network aims to cover all the significant youth music genres with a wide-ranging playlist and a diverse team of specialist DJs. It also delivers tailored speech output including news, documentaries and advice campaigns, with integrated online and interactive services. Radio 1 plays a key role in enabling the BBC to reach young audiences and the success of the station is critical to the success of BBC Radio as a whole.We are pleased that the new strategy we approved for Radio 1 in 2003 continues to bear fruit. The station has reversed the annual declines in audiences recorded between 2000 and 2003. In 2005/2006, Radio 1 had an average 15-minute weekly reach to adults aged 15+ of 10.2 million people or 20.6% (10 million/20.4% in 2004/2005)1. This has been achieved with no diminution of Radio 1’s commitment to a distinctive schedule with a strong commitment to specialist music, to UK music, to new music and to live music. In order to ensure that distinctiveness is maintained, Radio 1 carries out continuous monitoring of its output and in addition Radio 1 and Radio 2 are monitored by an external agency for a sample week twice a year to assess their distinctiveness – against each other and against key commercial stations.The Governance Unit has studied the external agency’s findings which show that Radio 1 One Big Weekend Taking music to the audience: Zane Lowe, one of the hosts of Radio 1’s Big Weekend in Sunderland, taking the best new music to an area often overlooked by the major festivals retains a distinctive schedule. When compared with key commercial stations, Radio 1’s daytime output (which includes peak listening times) carried many more new songs and with less repetition of tracks, a higher proportion of new music coming from UK acts and a much greater commitment to live music.We are strongly of the view that this distinctiveness should be maintained, including in peak time, and that any overlap with Radio 2 should be kept to a minimum. The station has extended the range and diversity of its live events. Particularly noteworthy was Radio 1’s Big Weekend from Sunderland, bringing the best new music to an underserved area. Strong presenters are one of the keys to Radio I’s success and the group assembled in recent years underpins the station’s range and creative strength. Presenters such as Zane Lowe (recognised this year with a Sony Gold Award) helped to draw listeners to new music. However, there is evidence that some specialist programming has low awareness and we note management’s commitment to tackle this in the Statements of Programme Policy. Although music will always lie at the heart of Radio 1, a substantial proportion of the output is devoted to speech. Newsbeat, which provides UK and international news and analysis specially tailored for a young audience, continues to do an excellent job of bringing BBC editorial values to an audience the BBC finds hard to reach via other channels. During the General Election, Newsbeat ran three extended specials with party leaders. The station also continues to run effective social action campaigns. The Radio 1 Sex Tour was an ambitious attempt to tackle ignorance among young people on sexual 356 new sessions and Live Lounge performances broadcast on Radio 1 in 2005/2006 health. It broadcast live from Wrexham, Glasgow, Sunderland and Londonderry, and included live audiences, celebrity guests, contributions from listeners via texts, emails and phone calls, and a live online chat- room debate.The Open University supported the tour with short online courses. Don’t Panic was a three-week campaign run during the exam results season offering expert help and advice. The campaign was run in conjunction with the Department for Education and Skills (DfES) helpline.The DfES received almost 12,000 calls, with Radio 1 given as the main reason for calling. A key challenge for Radio 1 is the increasing popularity of downloaded music which gives fans a destination other than radio for the music they want.The station is experimenting with its own digital offerings as part of the BBC’s podcast trial. For the first time content has been made available via mobile phones and there have been experiments with visual material to support the on-air offer. 1The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 BBC Annual Report and Accounts 2005/2006 33 Governors’ review of services – Radio Remit BBC Radio 2 aims to bring listeners a broad range of popular and specialist music, with particular support for new and established British artists; live music, through concerts and studio sessions; and songwriting.The network also offers news, current affairs, documentaries, comedy, readings, religious output and social action, designed to appeal to a broad audience. Radio 2’s audience has fallen a little, but it remains the UK’s most listened-to radio station with average 15-minute weekly reach to adults aged 15+ of 13.1 million people or 26.5% in 2005/2006 (13.3 million/27.2% in 2004/2005)2. We note management’s commitment in the Statements of Programme Policy to continue to seek a more ethnically diverse audience for the station through the choice of topics, contributors and interviewees. As with Radio 1, we are strongly committed to maintaining the distinctiveness of Radio 2, including in peak time. As far as the station’s music output goes, its distinctiveness lies largely in the breadth of music played – more than 20 genres of music are offered, including rock, pop, soul, country, jazz, folk, brass band and musical theatre – and in its commitment to live, mostly UK, music throughout the schedule.To ensure that this distinctiveness is maintained, Radio 2 is monitored by an external agency for a sample week twice a year to assess distinctiveness against Radio 1 and against key commercial stations.The Governance Unit has studied the external agency’s findings which show that Radio 2’s daytime ouput (which includes peak listening times) carried many more individual tracks than any Live and Exclusive Showcasing the best international talent: the great Motown singer-songwriter Stevie Wonder performing at the Abbey Road Studios for Radio 2’s Live and Exclusive series other station sampled, had a much lower repetition rate, and played a very high proportion of tracks not played on any other station.The overlap of tracks with Radio 1 was very small. More than 50 live tracks were played – the non-BBC stations sampled played little or no live music.The introduction of Service Licences will provide a further assurance that the distinctiveness of the station will be maintained. Notable music output included Stevie Wonder Live and Exclusive and Paul McCartney Sold on Song – both recorded live at Abbey Road Studios.The McCartney session was part of Radio 2’s impressive Sold on Song initiative to encourage the art of songwriting, which includes a rich website offering advice and guidance for budding songwriters. Another specially recorded session, David Gilmour Live and Exclusive, drew 400,000 online downloads. Radio Ballads – a powerful blend of memory, speech and music – revived a form pioneered by the BBC Home Service in the 1950s and used to it to bring to life social issues including HIV/Aids, the decline of the steel industry, and the sectarian struggle in Northern Ireland. A high proportion of Radio 2’s output is speech and this also seeks to be distinctive, including documentaries, arts programming, comedy and high-quality news, current affairs and discussion. Notable speech output included Amadeus, one of Radio 2’s wide-ranging contributions to the 250th anniversary of the birth of Mozart. Peter Shaffer’s play was adapted into a powerful eight-part dramatic reading narrated by F Murray Abraham, recreating his Oscar-winning film role as Salieri. Malcolm McLaren’s Musical Map of London was a surprising and atmospheric portrait of the capital from the godfather of punk. 2The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 50 the average age of listeners to Radio 2 Remit BBC Radio 3 is centred on classical music, and also aims to provide a broad spectrum of jazz, world music, drama and arts programmes. It focuses on presenting live and specially recorded music from across the UK and beyond, including contributions from the BBC performing groups. Radio 3’s audience is broadly stable: average 15-minute weekly reach to adults aged 15+ was 2 million people or 4.1% in 2005/2006 (2 million/4.2% in 2004/2005)3. Editorially, Radio 3 has had a year full of innovation, ambition and achievement.Two of the highlights of its year – indeed two of the highlights of the BBC’s year – were The Beethoven Experience (all the music over seven days) and the Bach Christmas (all the surviving music over ten days). The Beethoven Experience caused some controversy.The nine symphonies, played by the BBC Symphony Orchestra, were made available for free downloading for a limited period and resulted in 1.4 million downloads – far more than had been predicted. As a result, some in the record industry complained that the BBC was unfairly damaging their business by giving away what they were in business to sell. Management accepted that while some stakeholders in the industry had been told of the plan and had not expressed any reservations, there had been no formal consultation – which there would have been had the scale of take-up been correctly anticipated.The download experiment was not repeated during Bach Christmas. 34 BBC Annual Report and Accounts 2005/2006 Pitch Perfect Breaking new ground: schoolchildren taking part in a new choral and instrumental work commissioned by Radio 3 in collaboration with BBC Sport as a celebration of football This controversy – from which important lessons were learnt – should not be allowed to overshadow the astonishing ambition of the two projects themselves. The performances – a mixture of historic recordings and specially commissioned concerts – were supported by thought- provoking commentaries from a wide range of speakers, both musicians and non-musicians. For the Bach Christmas, Radio 3 invited organists throughout the UK to play the Toccata and Fugue in D Minor on 18 December, and more than 500 did so.There was also a memorable and moving concert from Brixton Prison with prisoners singing the chorale from a Bach Cantata to mark the composer’s own brief spell in jail. The playwright Harold Pinter and the composer James Clarke collaborated on Voices, a piece commissioned by Radio 3. The cast included Pinter himself.This dark and disturbing piece – the words of torturers and the tortured set to a haunting radiophonic score – was as compelling as it was uncompromising. In sharp contrast, Pitch Perfect was a new choral and instrumental work involving a large number of schools and two football clubs, commissioned as a celebration of soccer in partnership with BBC Sport. The BBC Singers and the BBC Concert Orchestra rehearsed with the school students – including two mammoth sessions at Highbury Stadium and Stamford Bridge – for a performance on 18 November as part of Children in Need night. The BBC Proms had another strong year, despite the London bombings. Highlights included the Proms debuts of Placido Domingo and Ravi Shankar. 3The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 321 hours of original comedy broadcast on Radio 4 in 2005/2006 Remit BBC Radio 4’s remit is to use the power of the spoken word to offer programmes of depth which are surprising, searching, revelatory and entertaining.The network aims to offer in-depth and thoughtful news and current affairs and seeks to engage and inspire its audience with a unique mix of factual programmes, drama, readings and comedy. Audiences to Radio 4 are broadly stable. In 2005/2006, average 15-minute weekly reach to adults aged 15+ was 9.5 million people or 19.2% (9.4 million/19.3% in 2004/2005)4. The loyalty of Radio 4 listeners is legendary – and so is their determination to make their views known when changes are proposed to parts of the schedule that some listeners particularly value.When management announced that the ‘UK Theme’ (a medley of folk tunes played at 5.30am each day) was to be axed to make way for a news briefing, it provoked many newspaper editorials, a vociferous campaign to keep the music, and even questions in Parliament.We did not believe this was a matter of sufficient significance to justify intervention by the Governors. However, this intense sense of ownership by its listeners means that modernising urges for the network have to be handled with particular care and tact. However, no schedule is incapable of further development and refreshment, and this is as true of Radio 4 as it is of any other part of the BBC. Innovations such as the weekly obituaries programme Last Word and the introduction of a Profile slot are part of an overall move to make the station The Raj Quartet Making classic radio drama: Prasanna Puwanarajah, Mark Bazely and Anna Maxwell Martin in Radio 4’s dramatisation of Paul Scott’s novel, The Raj Quartet more responsive to events.The same desire can be seen in the move towards fast-turnaround topical drama and a greater sense of timeliness in features. At the same time, however, many of the familiar landmarks of the schedule are still in place and still performing strongly. The Archers – the world’s longest-running radio drama – marked its 55th anniversary in January 2006. Journalism – both mainstream and specialist – continues to provide the spine of the schedule. In Coming Home, part of the BBC’s output marking the 60th anniversary of the end of World War Two, Charles Wheeler presented five personal interpretations of what the moment meant. In The Race is On, Peter White told the story behind the successful London Olympics bid, gaining remarkable access to the decision makers. Outside journalism, the range of the Radio 4 schedule remains one of its great strengths.This year, for example, saw Melvyn Bragg attract much attention for his In Our Time listeners’ poll to find the greatest philosopher (the unexpected victor being Karl Marx). Strong new comedy included Ed Reardon’s Week, the diaries of a failed but admirably undefeated writer; memorable classic serials included a fine dramatisation of Paul Scott’s novel about India in the 1940s, The Raj Quartet; and the network began an ambitious and engagingly narrated 90-part history of the British empire, This Sceptred Isle: Empire. The latter series is supported by a richly detailed website which includes a valuable archive of listeners’ personal Empire histories. 4The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 BBC Annual Report and Accounts 2005/2006 35 Governors’ review of services – Radio Remit BBC Radio Five Live broadcasts live news and sport 24 hours a day, aiming to present events as they happen in a modern, dynamic and accessible style. It sets out to cover national and international subjects in depth, using wide-ranging analysis and debate to inform, entertain and involve news and sports fans of all ages, with particular emphasis on 25 to 44 year olds. The network also provides extensive live events coverage, supported by the BBC’s global newsgathering operations and portfolio of sports rights. Audiences to Radio Five Live have slipped. Average 15-minute weekly reach to adults aged 15+ was 5.9 million people or 12.0% in 2005/2006 (6.2 million/12.7% in 2004/2005)5. Radio Five Live has had a good year editorially, in both its sports coverage and its news and current affairs output. Its coverage of the July bombings in London was particularly strong.The station was in the middle of its weekday morning phone-in when the news broke.The presenter, Matthew Bannister, reacted with calm authority and intelligence as he led the output into a rolling news format lasting many hours.All broadcasting is a team effort, but Bannister’s performance gave the Five Live team a real edge that day.The strength of the network is demonstrated by the fact that on only the previous day it had broadcast a day of memorably ambitious and vivid multi-location coverage of the announcement in Singapore of the winner of the competition to stage the 2012 Olympics. Olympic victory Being where the story is: Radio Five Live gave extensive coverage to the competing bids to stage the 2012 Olympics – and was there in Trafalgar Square when London’s victory was announced The station also carried strong General Election campaign reporting, collaborating usefully with 1Xtra and the Asian Network. Weekend Business, presented by Jeff Randall, scored a notable coup with its interview with Rupert Murdoch.The FIFA President Sepp Blatter, who rarely gives long, live, wide-ranging interviews, gave one to Brian Alexander on Sport on Five – and the contents made headlines. Notable sports event coverage included Wimbledon, the Champions League, and Five Live’s commentary on the Oval Test – the decider in the gripping Ashes series. All the station’s daytime programmes came live from the Oval and the coverage, which encouraged strong interaction with the audience through text messages and emails, complemented to good effect the more traditional coverage on Radio 4’s Test Match Special. Fighting Talk continues to build its reputation for lively and engaging discussion of sports issues and events. The main issue for Radio Five Live is its dependence on medium wave where reception is poor in some parts of the UK. We note management’s commitment in the Statements of Programme Policy to put greater effort into encouraging the audience to listen via digital platforms. 5The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 Weekend Business Making news: international media tycoon Rupert Murdoch gives a rare full length interview to Five Live’s weekly business show Weekend Business Remit BBC Five Live Sports Extra is a part-time extension of BBC Radio Five Live, aimed at bringing a greater choice of action to sports fans. It extracts more value for licence fee payers from sports rights already owned by the BBC by offering alternative commentaries to those provided on Five Live. Five Live Sports Extra has established itself as a valued sister station to Five Live, delivering extra value to licence fee payers from existing BBC sports rights.The BBC does not buy additional sports rights solely for use on Five Live Sports Extra. Its audiences are rising: in 2005/2006, average 15-minute weekly reach to adults aged 15+ was 0.47 million people or 1.0% (0.41 million/0.8% in 2004/2005)6. The service has enabled the BBC to widen choice for listeners, for example by continuing to broadcast sports commentaries when sports coverage on Five Live is curtailed to enable full coverage of breaking news. It also enables the BBC to offer sports fans a greater choice of matches and events, for example an alternative Premiership match to the one broadcast on Five Live on most weekends. It has also offered uninterrupted coverage of Test Match cricket and of the qualifying rounds of Formula One. 6The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 36 BBC Annual Report and Accounts 2005/2006 Carnival coverage Extending the experience: 1Xtra extended its reporting of the Notting Hill Carnival by experimenting with interactive television coverage available via the red button Remit 1Xtra aims to play the best of contemporary black music, with a strong emphasis on delivering high-quality live music and supporting new British artists. 1Xtra also brings listeners a bespoke news service, regular discussion programmes and specially commissioned documentaries, plus information and advice relevant to the young target audience, particularly – although not exclusively – those from ethnic minorities. 1Xtra’s audiences are rising: in 2005/2006, average 15-minute weekly reach to adults aged 15+ was 0.36 million people or 0.7% (0.31 million/0.6% in 2004/2005)7. 1Xtra has continued to build its confidence, ambition and reputation – and to reach audiences the BBC has traditionally found it very hard to attract. It plays a wide range of contemporary black music, the great majority new (ie less than a month from release) and a high proportion of it UK music. Its live music coverage is a notably strong element of the schedule, ranging from small club nights to stadium tours by international stars and events such as the Notting Hill Carnival. Specialist music is well covered, including extended output such as Hip Hop Weekend. In our last two Annual Reports we raised concerns about the quality of some of 1Xtra’s speech output.We are encouraged by the good progress made over the course of the year under review and note management’s commitment in the Statements of Programme Policy to continue to enhance the depth and range of speech Weekly reach of BBC Radio services 2005/2006 (% adults age 15+) 2006 2005 2005/ 2004/ 66.5 66.6 BBC Radio 3 BBC Radio 2 BBC Radio 1 BBC Radio BBC Radio 4 4.1 4.2 20.6 20.4 26.5 27.2 19.2 19.3 12.0 12.7 BBC Five Live Sports Extra BBC Radio Five Live BBC National/Local Radio 1.0 0.8 20.5 20.8 1Xtra 0.7 0.6 6 Music 0.6 0.5 BBC 7 1.2 0.9 BBC Asian Network BBC World Service 0.9 1.0 2.6 2.6 Source: RAJAR, age 15+, average 15-minute weekly reach for 2005/2006 programming. In particular, the documentary strand in the weekday current affairs programme, TX Unlimited, has broadcast some distinctive journalism on a range of sensitive subjects including anorexia, child soldiers in Africa, and death row in the US.The station did useful work in its first ever full social action campaign, Between the Sheets, a month-long series of programmes, interviews, features and documentaries examining all aspects of sexual health. The station’s contribution to the BBC’s Africa season was admirably ambitious, broadcasting live from South Africa, Kenya and Ghana, and using music as a way into other subjects. 1Xtra has made good use of its website, which is the most popular of those of the BBC’s digital stations. It hosts all the BBC’s black music message boards – a new project aimed at bringing musical communities together. Taggerz, an innovative online animated drama about a gang of graffiti artists, attracted 200,000 unique users over six months. 1Xtra has also experimented with interactive TV – coverage of the Notting Hill Carnival was available via the red button on digital television. 7The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 BBC Annual Report and Accounts 2005/2006 37 Governors’ review of services – Radio Remit BBC 6 Music aims to engage with lovers of popular music, offering them current releases outside the mainstream, new concert and session tracks, and music from the BBC sound archive. It concentrates on music and artists that are not well supported by other radio stations, and is committed to providing context for the music it plays, through music news, documentaries, debate and stimulating interactive content. Audiences to BBC 6 Music are rising. In 2005/2006, average 15-minute weekly reach to adults aged 15+ was 0.32 million people or 0.6% (0.25 million/0.5% in 2004/2005)8. The growth of 6 Music’s audience confirms its place in the BBC Radio portfolio as a distinctive service highly valued by its listeners. Its standing in the wider music business is demonstrated by its ability to attract big names. Both Franz Ferdinand and Kaiser Chiefs agreed to curate the station for a day – choosing the album of the day, selecting sessions and concert tracks from the BBC archive, and playing music that had influenced them.The station’s strong roster of presenters – including Phill Jupitus, Steve Lamacq and Tom Robinson – adds to its authority. Stuart Maconie’s Freak Zone, catering to more experimental tastes, brings a knowledgeably eclectic flavour to Sunday output. The station has done well with anniversary specials, among them four days of output marking 30 years of punk, and a day marking the 25th anniversary of the murder Curator of the day Giving talent free rein: Franz Ferdinand singer Alex Kapranos with BBC 6 Music DJ Nemone. Franz Ferdinand members curated the station for a day, choosing music of special significance to the band of John Lennon – including an exclusive interview with his widow,Yoko Ono, and a showing of Lennon archive material on the BBC’s Big Screen in Liverpool. One issue of concern is the strong gender imbalance in the audience, which is approximately 70% male.The station aims to appeal to all music lovers, and we note management’s commitment in the Statements of Programme Policy to broaden the appeal of the network, particularly in respect of the male/female balance of listeners. 8The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 510 hours of current affairs programming broadcast on 1Xtra in 2005/2006 Remit BBC 7 is a speech-based digital radio service offering comedy, drama and readings, mainly from the BBC archive. The network is zoned around types of programmes so people know that at a certain time of day a particular type of output will always be available. BBC 7 also aims to be the home of children’s speech radio, with regular live programming for children. Audiences to BBC 7 are rising and it is the most listened to of the BBC’s digital-only stations. In 2005/2006, BBC 7 had an average 15-minute weekly reach to adults aged 15+ of 0.59 million or 1.2% (0.44 million/0.9% in 2004/2005)9. The bedrock of the output remains the BBC archive and the station has found imaginative ways of scheduling this to gain maximum impact. An Oscar Wilde season mined a rich seam of work including drama, fiction and letters; an Alan Bennett season included 40 Years On, Kafka’s Dick and An Englishman Abroad; the actor Bill Nighy introduced a selection from his impressive range of radio work; and the station broadcast the entire canon of Sir Arthur Conan Doyle’s work. In addition to archive-based output, BBC 7 is tasked with commissioning some original output. New comedy is a specialisation. The BBC New Comedy Awards included a search for new stand-up talent throughout the UK, with the winners given the chance to write for a radio comedy show. A discussion programme, Serious About Comedy, was also launched. Science fiction and fantasy is an area where BBC 7 aims 38 BBC Annual Report and Accounts 2005/2006 BBC Comedy Award Searching out new talent:Tom Allen, chosen from 400 contestants as BBC New Talent Stand Up Comedian of 2005. He and five finalists won the chance to write for a BBC Radio comedy show to provide for an underserved audience and, working with the BBC writersroom initiative, the station broadcast ten original 15-minute dramas from UK writers new to national network radio. More than 20 new readings were broadcast, and Boxing Day became Narnia Day, with an eight-hour dramatisation of the first four of C S Lewis’ Chronicles of Narnia. Its star cast included Paul Scofield and David Suchet. The children’s service has continued to develop well, with new opportunities for children to write for radio and appear on air.A Storyteller competition drew 2,000 entries and the winners came into the radio studio to help produce the readings of their stories. 9The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 The Hype Show Making distinctive music: DJ Kayper, one of the UK leading female DJs, has a regular weekly slot, The Hype Show, on BBC Asian Network. Changes have been made to increase its appeal to young British Asians Remit BBC Asian Network aims to entertain and inform young British Asians with a contemporary mix of music and speech. While the primary target audience is British Asians under 35, the network strives to have a broader appeal amongst all who share an interest in British Asian issues,music and culture.The network is committed to being the definitive forum for informed debate about news and issues related to British Asians. It plays a broad range of South Asian-influenced music, with a particular emphasis on live performance and new British Asian artists. Programming is provided in a range of South Asian languages, to reflect the linguistic influences on young British Asians. In 2005/2006, BBC Asian Network had an average 15-minute weekly reach to adults aged 15+ of 0.44 million people or 0.9% (0.5 million/1.0% in 2004/2005)10. Some criticisms of the Asian Network were made in the Government’s independent review of the BBC’s digital services, and during this year BBC management have developed a series of programme changes that took effect in April 2006.The remit of the service has been changed to take account of this (the new remit is at the head of this section). The main thrust of the changes is to clarify the primary target audience (British Asians under 35) and to establish three areas where performance must improve: editorial ambition, the level of innovation, and ensuring distinctiveness from commercial Asian radio stations. 37% of adults have listened to the radio via digital television (Q1 2006) Key initiatives include measures to increase the distinctiveness of the music output, particularly in daytime programming, including investing in live music and developing new talent; transforming the level of journalism by building strong links with BBC News and emphasising original stories and investigative journalism; and repositioning the tone and style of the language programmes to increase their appeal to the target audience. We have welcomed these changes, which were the result of widespread consultation with audiences and staff. There is already some evidence of the journalism becoming more ambitious – for example, the Asian Network sent its own reporters to cover the Pakistan earthquake. Other parts of the output also continue to do well, including the innovative daily soap Silver Street.We will keep the progress of the Asian Network towards its new remit under review during the coming year. 10The number of adults 15+ rose by 0.5 million to 49.4 million between 2004/2005 and 2005/2006 BBC Annual Report and Accounts 2005/2006 39